DONNA COLE
Burleson
Summary
Experienced professional with a strong background in communication, customer service, and multitasking across various industries. Highly skilled in building relationships, problem-solving, and managing complex projects. Seeking a position to leverage leadership, organizational, and interpersonal skills in a dynamic environment.
Overview
36
36
years of professional experience
1
1
Certification
Work History
English Teacher & Academic Support
Various Texas Schools (Joshua High School, Aledo High School, Tarrant County College, etc.)
01.1997 - Current
- Developed and implemented curriculum across multiple educational levels.
- Trained, mentored, and collaborated with colleagues to improve student outcomes.
- Led classroom operations, developed educational materials, and maintained student records.
Customer Service & Office Management
Gabberts Furniture
01.1990 - 01.1997
- Managed client inquiries, sales, and showroom operations.
- Organized and maintained office procedures to improve efficiency.
- Provided high-level customer service, resolving complaints and managing requests.
Education
Master of Education - Educational Leadership & Policy Studies
University of Texas at Arlington
01.2002
Bachelor of Arts - History
University of Texas at Arlington
01.1996
Skills
- Communication: Strong verbal and written communication, active listening, and presentation skills
- Customer Service: Excellent at understanding client needs and providing tailored solutions
- Project Management: Skilled at managing multiple tasks, deadlines, and priorities simultaneously
- Leadership & Teamwork: Proven ability to lead teams, mentor colleagues, and collaborate effectively
- Adaptability: Fast learner, comfortable with change, and skilled at adjusting to new environments
Certification
- Proficient in Google Suite
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong organizational and time-management skills
- Excellent problem-solving and conflict resolution skills
Timeline
English Teacher & Academic Support
Various Texas Schools (Joshua High School, Aledo High School, Tarrant County College, etc.)
01.1997 - Current
Customer Service & Office Management
Gabberts Furniture
01.1990 - 01.1997
Bachelor of Arts - History
University of Texas at Arlington
Master of Education - Educational Leadership & Policy Studies
University of Texas at Arlington
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