DONNA COLLIER
League City
Summary
Seasoned professional with a proven track record at Clear Creek ISD, excelling in child safety awareness and field trip logistics coordination. Demonstrated ability to enhance team productivity and efficiency, achieving significant improvements in customer satisfaction. Skilled in problem-solving and strong communication, adept at multitasking and maintaining professionalism under pressure.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Trip Midday
Clear Creek ISD
League City
03.2024 - Current
- Coordinate bus transportation services for each field trip, ensuring buses are available at designated times.
- Plan and coordinate field trips for school-age students, including logistics, scheduling, and student safety.
- Prepare trip tickets accurately, and submit them in a timely manner.
- Operate office equipment, including computers, printers, copiers, and scanners.
- Assist department personnel in the completion of routine tasks to meet deadlines.
- Prepare trip packets for coaches.
- Can proficiently use software (BusHive) that is used to electronically process field trip requests, as well as order and complete trips.
- Organize and file field trip tickets.
- Organize and file coaches' paperwork for payments.
School Bus Driver
Clear Creek ISD
League City
08.2016 - Current
- Conducts pre-trip and post-trip inspections of the school bus to verify safety and functionality.
- Successfully completes all required training courses related to school bus operation and safety.
- Provides timely pickup and drop-off of children at designated locations, in accordance with established schedules.
- Maintains a safe driving record by adhering to traffic laws, road safety regulations, and company policies.
- Monitors students' safety and well-being while on the bus.
- Monitors student behavior while on the bus to ensure their safety and well-being.
- Provides backup for dispatch when other routes need to be covered.
Store Manager
Famous Footwear/Naturalizer Shoes
Texas City
11.2005 - 01.2017
- Provided leadership and motivation to team members to increase productivity and efficiency within the store
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
- Interviewed and hired prospective employees according to team needs
- Solved problems and resolved conflicts for team members and customers
- Mentored new employees on store policies and procedures while providing guidance and support in their roles
- Created weekly work schedules to meet staffing needs while controlling labor costs
- Stocked and organized products in storage spaces and retail shelves
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction
- Ensured customer complaints were resolved in a quick and efficient manner
- Evaluated customer feedback and complaints to locate weaknesses and improve service
- Conducted regular performance reviews with staff to ensure job expectations were met or exceeded
- Set sales targets and budgets for team leads and employees to follow
Education
High School Diploma -
Pine Drive Christian School
Dickinson, Texas05.2000
Skills
- Basic mechanical knowledge
- Time and stress management
- Strong communication and interpersonal skills
- Confidentiality and professionalism
- Multitasking
- Punctuality
- Child safety awareness
- Problem solving
- Field trip logistics and coordination
Affiliations
- Youth Leader at Bayshore Friends church 2018-present
Certification
- TAPT Fieldtrips
- TAPT Assessing and Interpreting Driving Records
- TAPT Intro to Transportation
- TAPT Orientation to TAPT
- TAPT Leadership: Becoming a leader
- TAPT Personnel Management
- TAPT Leadership Dealing with Difficult Employee Behaviors
- TAPT Student Management
- TAPT Documentation
Timeline
Field Trip Midday
Clear Creek ISD
03.2024 - Current
School Bus Driver
Clear Creek ISD
08.2016 - Current
Store Manager
Famous Footwear/Naturalizer Shoes
11.2005 - 01.2017
- TAPT Fieldtrips
- TAPT Assessing and Interpreting Driving Records
- TAPT Intro to Transportation
- TAPT Orientation to TAPT
- TAPT Leadership: Becoming a leader
- TAPT Personnel Management
- TAPT Leadership Dealing with Difficult Employee Behaviors
- TAPT Student Management
- TAPT Documentation
High School Diploma -
Pine Drive Christian School
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