Donna Collins

Dean Foods / DFA : 6/2012 to 6/2024

Knowledge of Human Resources practice in company benefits and ADA compliance.

Working knowledge of HR related laws and regulations, including FMLA, ADA and Short Term Disability.

Managed a staff to provide support and guidance on employee relations matters, fostering positive relationships between employees and benefits management while ensuring compliance with company policy, procedures, and applicable laws.

In my role my responsibility was to ensuring the programs are effective, compliant and align with the companys goals and employees needs.

Managed my team and partnered with Payroll to ensure benefit processed through payroll systems ran smoothly, according to benefit program rules, and applicable regulations.

In my role I was able to identify and handle priority and/or sensitive issues with discretion and a commitment to confidentiality

GEO Group: 10/2008 to 4/2012

Manage activities related to, but not limited to, recruiting and onboarding, employee engagement, learning and development, compensation, benefits, HR compliance, and risk management as assigned location. Coordinate and partner with Centers of Expertise in the management of these activities. Advise leaders in complex employee relations matters and serve as a knowledgeable resource for HR practices and procedures.

Develop and maintain effective working relationships and provide excellent customer service when addressing employee and leadership team questions and inquiries. Handle complex issues and problems and consult with senior HR leaders as needed. I supervised a small team of HR support staff. In my role I managed labor and employee relations programs, policies, and procedures.

Establish and maintain positive and productive labor-management relations, negotiate contracts, interpret the collective bargaining agreements, and administer grievance procedures and arbitrations. Provide expertise and guidance on labor and employee relations related matters. Work to resolve employee disputes and maintain compliance within the labor and employee relations area of the organization. Collaborate with all levels of management on development of goals, objectives, policies, and procedures as it relates to labor and employee relations matters.