Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Conley

Dallas,GA

Summary

Rented a booth and worked for myself

Overview

40
40
years of professional experience

Work History

Master Cosmetologist

Studio 151
01.2025 - Current
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
  • Established a loyal client base by consistently providing exceptional services, resulting in increased referrals and word-of-mouth recommendations.
  • Ensured optimal workplace safety by adhering to state regulations and best practices throughout daily operations.
  • Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
  • Boosted client return rates by consistently delivering high-quality services that exceeded expectations.
  • Demonstrated expertise in various color techniques to create customized looks that met client expectations.

Cosmetologist

Annmarie Bobst
05.2012 - 06.2024
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Answered phone calls and emails to schedule client appointments.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Researched latest trends in hair and makeup to stay updated on color, style, and technique.
  • Developed loyal customer base through exceptional service and follow-up, contributing to increased salon bookings.

Cosmetologist

Medusa
10.1984 - 05.2012
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Answered phone calls and emails to schedule client appointments.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Implemented creative marketing strategies that attracted new clients while retaining existing ones.
  • Ensured compliance with all regulatory health and safety standards, preserving salon's reputation and client trust.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Developed loyal following of clients by providing high-quality services.
  • Used social media platforms to promote salon and services.
  • Offered professional cuts, color services and extensions to salon customers.

Education

Cosmetology - Cosmetology

Southeastern Vocational Regional High School
South Easton, MA
06.1981

Skills

  • Nail art design
  • Clear communication
  • Client consultation
  • Hair conditioning and styling
  • Salon management
  • Bleaching, dyeing, and tinting
  • Product knowledge
  • Client consultations
  • Eyebrow shaping
  • Product expertise
  • Creative updos
  • Precision hair styling
  • Advanced coloring techniques
  • Custom wig design
  • Brazilian blowouts
  • Expert hair cutting
  • Skilled ombre
  • Expert balayage
  • Keratin treatments
  • Beauty tool sanitization
  • Hair style recommendations
  • Friendly communication
  • Social skills
  • Active listening
  • Hair styling
  • Decision-making
  • Relationship building
  • Relationship building and management
  • Scheduling appointments
  • Customer consultation
  • Sanitation practices
  • Sanitation maintenance
  • Styling tools
  • Administrative procedures
  • Beard trimming
  • Waxing treatments
  • Hair coloring expert
  • Selling and upselling
  • Product and service explanations
  • Men and women haircuts
  • Special event hair styling
  • Sales and upselling
  • Client education
  • Sales expertise
  • Continuing education
  • Hair assessments
  • Social media promotion
  • Trend awareness
  • Licensed cosmetologist
  • Advanced cosmetology trained
  • Color matching master
  • Product demonstrations
  • Cosmetology

Timeline

Master Cosmetologist

Studio 151
01.2025 - Current

Cosmetologist

Annmarie Bobst
05.2012 - 06.2024

Cosmetologist

Medusa
10.1984 - 05.2012

Cosmetology - Cosmetology

Southeastern Vocational Regional High School

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Donna Conley