

Dynamic IT Specialist with extensive experience at Mine Safety & Health Administration, excelling in IT troubleshooting and documentation. Proven track record in managing complex systems and supervising teams, ensuring operational efficiency. Adept at information security and fostering collaboration, delivering impactful solutions that enhance productivity across multiple locations.
Served as IT Specialist for the SE District of Alabama. Maintained all electronics for the entire District Office to include laptops, PCs, District mainframe, telecommunication equipment to include all software and hardware management for 9 field offices located in Florida, North Carolina, South Carolina, Alabama, Georgia, Kentucky, Tennessee and San Juan Puerto Rico. Maintained inventory of all equipment.
Supervised clerical and IT staff. Approved time & attendance and ensured the SE Districts payroll was accurate and ensured submission to Atlanta in a timely manner. Served as liaison between HQ and District Office regarding all aspects of Human Resources to include drug testing, new hires, job fares. Duties also included procurement, building security, and fleet management for the SE District of Alabama.
Prepared numerous reports for District Manager; developed budget reports and ensured each years budget amount was functional for operations. Served on grievance committee Representing management.
Prepared exhibits for the Prosecution and used software to automate these exhibits for courtroom presentation in trials. Exhibits included voice recordings and transcripts to be played and shown in the courtroom. Also presented these exhibits as called upon by the defense attorneys as well.
Developed reports on caseload activities for Assistant US Attorneys in the Northern District of Alabama. supervised two docket clerks ensuring workloads were accurate and were input into the mainframe at a timely manner.
Trained all staff, support and attorneys, on software and hardware as needed. Provided training on software monthly and developed and distributed manuals on all software taught. Asked all attendees to critique each class to better assist me with any areas needing improvement.
As a legal secretary, I worked for two attorneys and helped others as needed. Typed numerous correspondence for attorneys to include grand jury dockets, trial dockets, and correspondence to be filed on cases with the District Court. Answered phone, transcribed attorney dictation, researched federal regulations for attorney briefs, coordinated with witnesses for trial and ensured payment.
Was responsible for law clerk attendance and directed them where needed.