Donna Coy
Plantersville,TX
Summary
Accomplished Administrative Assistant with a robust background in office management and customer service, notably at Cook, Johnston & Co., CPA's. Expert in records management and Microsoft Office, demonstrating strong organization skills and the ability to work independently. Proven track record of enhancing office efficiency and supporting board members and executives.
Overview
26
26
years of professional experience
1
1
Certification
Work History
PSE Mail Processing Clerk
Post Office USPS
Bryan, TX
07.2024 - Current
- Stage presorted DPS mail
- Sweep parcel machine
- Sort and scan mis sent mail for redistribution
- Process and deliver presorted mail to customers PO Boxes
- Utilize pallet jacks to move parcel pallets
Independent In Home Child Care
Conroe, TX
07.2021 - 05.2024
- Responsible for 3 children of various ages
- Transport children to/ from outdoor activities, school and doctors appointments
- Prepared/ served snacks and meals
- Light cleaning
- Run errands when needed
- Worked on fundamental skills as well as helping with homework
Administrative Assistant
Mark Pierce Services
Houston, TX
02.2017 - 07.2021
- Customer service and support
- Front Desk/Reception Support
- Supply Purchasing
- Assist with Processing Individual/ Corporate Tax Returns
- Filing/Scanning/Copying
- Spreadsheets/Accounting Reports
- Data Entry/Records Management
HOA Office Manager
Timber Lakes Timber Ridge Assoc., Inc
Spring, TX
07.2016 - 01.2017
- Customer service
- Board Member Support
- Records Organization/ Management
- AR/ AP
- Front Desk/ Reception
- Supply Purchasing
- Payroll
- Deed Restriction Compliance
- Calendaring/ Scheduling/ Meeting Planning
Community Association Administrator
River Plantation Community Improvement Association
Conroe, TX
09.2014 - 11.2014
- Customer service
- Board Member Support
- Records Organization/ Management
- Front Desk/ Reception
- Data Entry/ Records Management
- Architectural Control Committee
- Calendaring/ Scheduling/ Meeting Planning
- Common Area Inspections
- Deed Restriction
- Supply Purchasing
- Compliance Inspections
- Payroll
- A/R Payment Transaction Spreadsheet
Administrative Assistant
Cook, Johnston & Co., CPA's
Houston, TX
12.2009 - 06.2014
- Customer service
- Executive Support
- Calendaring/Scheduling/ Meeting Planning
- Front Desk/Reception Support
- Supply Purchasing
- Assist with Processing Individual/ Corporate Tax Returns
- Filing/Scanning/Copying
- Spreadsheets/Accounting Reports
- Data Entry/Records Management
GM/GMAC Administrative Coordinator
Big H Auto
Houston, TX
01.1999 - 05.2006
- Customer service
- New Dealer Account Setup
- Payroll - Auto Painters/ Mechanics
- AP for the GMAC/GM Department
- Wire transfers/ Credit Checks
- Read/Sign all GM/GMAC Titles
- Special Projects
- Invoices/Expense Reports
- Release Units/Charge GM/GMAC accounts
Education
GED -
Pearson Education Center
Humble, TX01.2020
Lone Star College System
Houston, TX10.2009
Skills
- Clerical experience
- Human Resources
- Accounts Payable/Receivable
- Office Management
- Customer service
- Records Management
- Purchasing
- Dispatching
- AS-400
- Microsoft Office / MS Outlook
- Practice
- Multi-line incoming/outgoing phones
- Tax experience
- Jenark
- Adobe Acrobat
- Payroll Mate
- Due date
- Google Docs
- Fax, email, scan, file
- QuickBooks
- Net Link Solutions
- Event Planning
- Ten keys
- ATX
- Accounting software
- MS Word, MS Excel, MS PowerPoint
- Tops
- Alpha/Numeric Data Entry
- Ultra Tax
- Package handling
- Retail sales
- Shipping and receiving proficiency
- Shipping processes
- Strong organization skills
- Work independently
Certification
- Certified QuickBooks, Present
- CPR Certification
- Certified Notary Public
Willing to relocate
- Montgomery County, TX
- Grimes County, TX
- Bryan, TX
Work authorization
Authorized to work in the US for any employer
Affiliations
- Hunting/Bow - deer, boar, duck, dove
- Fishing
References
References available upon request.
Timeline
PSE Mail Processing Clerk
Post Office USPS
07.2024 - Current
Independent In Home Child Care
07.2021 - 05.2024
Administrative Assistant
Mark Pierce Services
02.2017 - 07.2021
HOA Office Manager
Timber Lakes Timber Ridge Assoc., Inc
07.2016 - 01.2017
Community Association Administrator
River Plantation Community Improvement Association
09.2014 - 11.2014
Administrative Assistant
Cook, Johnston & Co., CPA's
12.2009 - 06.2014
GM/GMAC Administrative Coordinator
Big H Auto
01.1999 - 05.2006
GED -
Pearson Education Center
Lone Star College System
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