Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Crago

Brownsburg,IN

Summary

Dedicated caregiver with proven expertise in client support and team collaboration, notably at A Better Life Home Care. Excelled in creating engaging activities and nutritional meal planning, enhancing client well-being. Renowned for compassionate care and ethical standards, consistently achieving improved patient quality of life.


Overview

7
7
years of professional experience

Work History

Caregiver, HHA

A Better Life Home Care
04.2022 - 01.2025
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Retail Merchandiser

Acosta
06.2021 - 08.2023
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Interacted with guests in friendly and knowledgeable way.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Greeted customers and directed to requested products.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.

Direct Support Professional

Huser Home Care
05.2020 - 08.2022
  • Maintained clean, safe, and well-organized client environment.
  • Documented notes thoroughly to communicate with other staff and supervisor. Regarding concerns, or changes in behavior patterns that may need attention from the team.
  • Enhanced quality of life for individuals with autism, mental health challenges and disabilities by providing compassionate and consistent direct support.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
  • Recorded status and duties completed in logbooks for management.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with personal care tasks, respecting clients' dignity.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Adapted activities and support strategies to meet changing needs of clients, demonstrating flexibility and creativity.
  • Provided emotional and practical support to individuals, fostering positive and supportive living environment.
  • Transported clients to day programs, employment to provide support.

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Home Caregiver

Care United Home Care Agency
12.2020 - 04.2022
  • Assisted clients with activities of daily living.
  • Transported clients to wound care, doctor appointments, family gatherings, medication pick up, bank trips, errands completed weekly shopping.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Trained new staff.

Extended Day and Summer Camp

St. Malachy Catholic School
07.2018 - 06.2020
  • Enhanced student engagement by incorporating hands-on activities and interactive learning experiences.
  • Actively supervised group activities and provided guidance to ensure a positive, structured environment for all participants.
  • Addressed any behavioral issues promptly using appropriate disciplinary methods while maintaining a respectful attitude towards all parties involved.
  • Maintained child safety with proper supervision during various activities.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Sanitized dishes, tabletops, toys,chairs and frequently touched surfaces to prevent spreading of germs.

Education

No Degree - American Sign Language

Vincennes University
Vincennes, IN

Skills

  • Respectful and compassionate
  • Commitment to Ethical Standards
  • Culinary Meal Planning
  • Help With Everyday Functions
  • Medication and appointment reminders
  • Reliable Team Player
  • Personal Care Support
  • Team collaboration
  • Behavior redirection
  • Client support
  • Client Communication Logs
  • Friendly, positive attitude

Timeline

Caregiver, HHA

A Better Life Home Care
04.2022 - 01.2025

Retail Merchandiser

Acosta
06.2021 - 08.2023

Home Caregiver

Care United Home Care Agency
12.2020 - 04.2022

Direct Support Professional

Huser Home Care
05.2020 - 08.2022

Extended Day and Summer Camp

St. Malachy Catholic School
07.2018 - 06.2020

No Degree - American Sign Language

Vincennes University
Donna Crago