Donna Crouch
Henderson,KY
Summary
Proven Deputy Clerk from Henderson Co Circuit Clerks Office, adept in document management and customer communication, enhanced court efficiency through meticulous record-keeping and exceptional service. Skilled in Microsoft Office and fostering a collaborative work environment, consistently delivered results beyond expectations. Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
21
21
years of professional experience
Work History
Deputy Clerk
Henderson Co Circuit Clerks Office
04.2002 - 10.2022
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Promoted transparency within the court system through meticulous record keeping of all case-related documentation.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
- Delivered reliable support during trials by preparing exhibits, administering oaths to witnesses, and taking minutes of court proceedings.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
GED -
Henderson County High School
Henderson, KY05.1997
Skills
- Filing systems
- Document Preparation
- Calendar Management
- Cash Handling
- Telephone Etiquette
- Customer Satisfaction
- Processing mail
- Mail handling
- Document Management
- Cash Management
- Schedule and calendar management
- File Maintenance
- Database entry
- Mail Sorting
- Flexible and Adaptable
- Customer Communication
- Professional and mature
- Record Sorting and Filing
- Microsoft Office
- Records Maintenance
Timeline
Deputy Clerk
Henderson Co Circuit Clerks Office
04.2002 - 10.2022
GED -
Henderson County High School
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