Donna Davis
Woodruff,SC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
23
23
years of professional experience
Work History
Assistant Manager
Greenville County, Greenville County Schools
05.2015 - Current
- Customer service with teachers, staff, and students
- Mentored team members to enhance professional development and accountability in workplace.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed school during summer, one of the highest number of participation in the district.
- Always looking for ways to increase sales and participation.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Ability to place all orders
- Calm in situations when a crises arises.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
Machine Operator
Sealed Air/Cryovac
10.2000 - 01.2014
- Lead several groups through Lean Manufacturing, teaching them importance of 5S
- Operated machining equipment safely with team of operators.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Complied with company and OSHA safety rules and regulations
- Maintained team flexibility and embraced change to adapt within dynamic markets
- Adjusted machines to increase productivity for runs
Education
Bachelor of Science - Health Management
University of Phoenix
Tempe, AZ2025
Diploma - undefined
Easley High School
1995
Skills
- Microsoft Word, Excel, and Power Point
- Well Organized and detail oriented
- Great customer relations background
- Administrative Support
- Conflict Resolution
- Calm and Professional Under Pressure
- Money Handling
- Employee Coaching and Mentoring
- Customer Service and Satisfaction
- Training and Development
- Recruiting and interviewing
- Employee performance evaluations
- Training
- Staff Management
Timeline
Assistant Manager
Greenville County, Greenville County Schools
05.2015 - Current
Machine Operator
Sealed Air/Cryovac
10.2000 - 01.2014
Bachelor of Science - Health Management
University of Phoenix
Diploma - undefined
Easley High School
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