Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Donna Demers

MANCHESTER,NH

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Reliable employee seeking Job Title position. Offering excellent communication and good judgment. Friendly and reliable Job Title offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking Job Title with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. High-energy Job Title offering over Number years of Industry experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Trustworthy and dedicated Job Title with Number years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Punctual and honest Job Title with solid background in Type environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Motivated cashier and stocker with Number years of experience in Industry. Accomplished various tasks daily, including Task, stocking shelves with Product or Service and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill. Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in Type POS software and customer service. Skilled at Skill with dedication to efficiency and accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Cashier

Xxxon Mobile
01.2022 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Used POS system to enter orders, process payments and issue receipts.
  • Upsold additional products and services to customers, increasing revenue.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Stocked, tagged and displayed merchandise as required.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Lifted up to Number pounds at once and used forklift to move heavier loads.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Built relationships with customers to encourage repeat business.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Welcomed customers and helped determine their needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Answered questions about store policies and addressed customer concerns.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Set up new sales displays each week with fresh merchandise.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Auditor

Rigis
03.2019 - 07.2020
  • Trained new employees on accounting principles and company procedures.
  • Maintained integrity of general ledger and chart of accounts.
  • Obtained and interpreted relevant and authoritative criteria for program or issues under audit.
  • Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
  • Interviewed auditees to gather data needed to conduct audits.
  • Analyzed data and findings to prepare reports detailing financial information.
  • Planned audits and audit activities to allocate necessary resources and determine consistency of plans with audit objectives.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Planned and executed follow-up audits at appropriate intervals.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.

Warehouse Associate

TJ Maxx Distribution Center
03.2017 - 10.2018
  • Performed general housekeeping and cleaning tasks.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Worked safely around moving machinery.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Performed inventory control, such as counting, and stocking merchandise.
  • Checked packages and merchandise for damage and notified vendors.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Completed cycle counts and monthly inventory.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Entered quantity received against purchase order in computer system.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.

Education

Associate Of General Studies - General Studies

Pinkerton Academy
Derry, NH
07.2012

Skills

  • Coaching and Mentoring
  • Cash Management
  • Money Handling
  • Product Knowledge
  • Liquor Law Compliance
  • Order Taking
  • Product and Service Sales
  • Issue Resolution
  • Verbal and Written Communication
  • Staff Training
  • Time Management Skills
  • Cash Register Systems
  • Till Counting
  • Guest Inquiries
  • Cash Counting Machine Operations
  • Cleaning and Sanitizing
  • Stocking and Replenishing
  • Sales Expertise
  • Credit and Cash Transactions
  • Identification Checks
  • Cash Drawer Management
  • Refunds and Exchanges
  • Hospitality and Accommodation
  • Safety Verifications
  • Product Location
  • Report Preparation
  • Order Verification
  • Payments Posting
  • Order Packaging
  • Complex Problem-Solving
  • Receipt and Refund Issuance
  • Loyalty Program Promotion
  • Merchandise Restocking
  • Refund Handling
  • Accounting Softwares
  • Conflict Resolution
  • POS Systems Operations
  • Regulatory Compliance
  • Currency Counting
  • Retail Merchandising
  • Security Monitoring
  • Facility Safety
  • Microsoft Office
  • Wine Expertise
  • Records Maintenance
  • Training and Development
  • Customer Relations
  • Expense Tracking
  • Scanner Operation
  • Inventory Management
  • Customer Service Excellence
  • Purchase Assistance
  • Fitting Room Oversight
  • Customer Assistance
  • POS Systems
  • Total Sales Reconciliation
  • Feedback Acceptance
  • Work Task Prioritization
  • Checks Validation
  • Total Payment Calculation
  • Customer Seating
  • Transaction Balance Sheets
  • Customer Transactions
  • Shipment Procedures
  • Corporate Bill Payment
  • Coupon Redemption
  • Billing and Payment Processing
  • Ticket Sales
  • Service Minded
  • Cashier Oversight
  • Coin and Currency Counting
  • Sweeping and Mopping
  • Process Transactions
  • Wrapping and Boxing
  • Return and Exchange Processing
  • Price Identification
  • Bagging and Packaging
  • Adaptable and Flexible
  • Cooperative Attitude
  • Payment Collection
  • PCI (Payment Card Industry)
  • Weight and Measurement
  • Account Invoicing
  • Collecting Carts
  • Social Perception
  • Gift Wrapping
  • Pizza Making
  • Merchandise Packaging
  • Belt Conveyors
  • Merchandising
  • Reports
  • Restocking

Timeline

Cashier

Xxxon Mobile
01.2022 - Current

Auditor

Rigis
03.2019 - 07.2020

Warehouse Associate

TJ Maxx Distribution Center
03.2017 - 10.2018

Associate Of General Studies - General Studies

Pinkerton Academy
Donna Demers