Donna Dies

Collaborate with the leadership teams to provide support to local branches. Assist in training new staff members including managers. Collaborated with leadership team in onboarding, training, and support of new joint venture. Perform audits to ensure compliance with company policy and conditions of participation. Ensure that agencies are compliant with SOPs. Collaborate with operations team and field staff in development, education, and implementation of new care plan process.

Collaborate with administrator, physicians, and managers on oversight of delivery of services. Support, guide, and educate field staff. Review documentation for accuracy and compliance with policies, COPs, and SOPs. Monitor time trackers, NVA, PTO, etc. Assist with scheduling. Triage calls. Review clinician orders for accuracy before approval. Complete evaluations, interviews, and disciplinary actions.

Support and educate staff. Interview and hire staff; complete and deliver disciplinary paperwork; monitor and review agency financials with Executive Director and Vice President; meet with facility administration to meet the needs of facility and patients and resolve issues. Monthly meeting with field liaisons to review previous months goals and achievements and discuss upcoming goals and ways to meet them. Attending marketing events. Assist agency in acquiring CHAP certification..