Donna "Deejay" O'Leary
Inside Sales
Davenport,IA
Summary
Dynamic sales professional with extensive experience at Marmon Keystone, known for excelling in forecasting and data analysis. Achieved a remarkable 30% increase in sales targets while simultaneously enhancing customer satisfaction through effective communication and resilience. Proficient in leveraging CRM tools to drive strategic initiatives and build collaborative partnerships. Aiming to further utilize sales expertise to contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Inside Sales
Marmon Keystone
09.2023 - 01.2025
- Exhibited strong ownership and decisiveness by swiftly addressing and resolving customer and operational challenges, achieving a 25% customer satisfaction rate
- Leveraged CRM tools effectively to track account details, monitor sales progress, forecast trends, and prioritize actions, consistently exceeding quarterly sales targets by 30%
- Directed and managed projects precisely, employing structured status meetings, detailed weekly updates, and comprehensive monthly reporting to maintain alignment and accountability
Business Solutions Consultant-Outside Sales
Eastern Iowa Community Colleges
09.2022 - 09.2023
- Developed cost-based pricing strategies for OEM products, spare parts, kits, and repair services, driving competitive market positioning, resulting in a 15% increase in market share
- Crafted detailed proposals, negotiated terms, and executed contracts to meet client and company objectives, achieving a 20% increase in contract renewals
- Conducted negotiations on pricing, delivery schedules, and standard order requirements, ensuring mutually beneficial agreements, leading to a 10% reduction in delivery times
Project Manager-Analyst
Delta Defense
09.2021 - 09.2022
- Spearheaded the design, measurement, and optimization of workflows, ensuring seamless collaboration between candidates, managers, and cross-functional teams, resulting in a 25% improvement in customer satisfaction
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
- Evaluated complex financial information from multiple sources to make sound recommendations.
- Developed strategies to improve the efficiency of business operations and reduce costs.
- Prepared monthly, quarterly, and annual financial reports for management review.
- Identified discrepancies in financial data and recommended corrective actions to resolve them.
- Prepared monthly balance sheets, income statements, cash flows statements, budgets.
- Analyzed trends in financial performance to identify areas for improvement.
Inside Sales Rep.
Metal Sales
02.2020 - 09.2021
- Conducted in-depth analysis of financial data and historical pricing trends, developing strategic long-term sales agreements and Future Forward Pricing (FFP) models, resulting in a 20% increase in sales growth
- Maintained accurate and detailed reports on sales activities, including calls, orders, sales performance, and lost business insights, enhancing operational efficiency by 25%
- Identified and resolved customer and vendor relationship challenges, fostering strong, collaborative partnerships and improving customer satisfaction by 35%
International Account Manager
Cobham Mission Systems
02.2014 - 01.2020
- Designed and implemented cost-based pricing strategies for OEM products, spare parts, kits, and repair services, enhancing competitive market positioning by 15%
- Created and delivered compelling proposals, successfully negotiated terms, and executed contracts, achieving a 20% increase in contract renewals
- Led complex negotiations on pricing, delivery schedules, and order requirements, ensuring agreements met both client needs and operational standards, reducing delivery times by 10%
Education
Master of Business Administration - General Management
Upper Iowa University
05-2020
Bachelor of Science - Marketing
Upper Iowa University
12-2018
Associate in Applied Science - Marketing and Business Management
Black Hawk College
05-2003
Skills
- Forecasting techniques
- Data interpretation
- Data Analysis
- Resilience
- Adaptability
- Collaboration
- Active listening
- Problem Solving
- Financial analysis
- Regulatory compliance
- Effective communication
- Attention to detail
- Time management
- SPSS/STATA/SAS software
- Adobe software
- Research
- Cost analysis
- Market research
- Project management
Awards
Cobham Care Coin, Cobham Mission Systems, 01/01/18, This was issued for going above and beyond during an investigation initiated by the U.S. Air Force. There was little to no disruption in meeting the customer's needs during the investigation.
Timeline
Inside Sales
Marmon Keystone
09.2023 - 01.2025
Business Solutions Consultant-Outside Sales
Eastern Iowa Community Colleges
09.2022 - 09.2023
Project Manager-Analyst
Delta Defense
09.2021 - 09.2022
Inside Sales Rep.
Metal Sales
02.2020 - 09.2021
International Account Manager
Cobham Mission Systems
02.2014 - 01.2020
Master of Business Administration - General Management
Upper Iowa University
Bachelor of Science - Marketing
Upper Iowa University
Associate in Applied Science - Marketing and Business Management
Black Hawk College
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