Donna DuAime Ward
Palmyra,USA
Summary
Executive Assistant with over 20 years of experience supporting senior executives and teams in fast-paced environments. Expertise in preparing high-level reports, managing travel logistics, coordinating presentations, and optimizing office operations. Strong problem-solving skills, and a proven track record of increasing efficiency and streamlining workflows. Meticulous attention to detail, prioritizing tasks, managing multiple projects, and meeting deadlines under pressure.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Palmyra Harbour Condominium Association
01.2022 - Current
- Handle all administrative duties, including answering phones, addressing resident inquiries, and resolving conflicts
- Prepare and present monthly reports
- Maintain office supplies, equipment, and track maintenance issues to ensure seamless day-to-day operations
- Event Specialist: Responsible for managing event bookings, conducting venue tours, preparing contracts, and coordinating logistics to ensure successful events
Merchandiser
The Container Store
01.2015 - 06.2022
- Created visually appealing product displays, improved customer engagement, and supported inventory management
Executive Assistant
Hospital of the University of Pennsylvania
01.1989 - 01.2004
- Coordinated complex calendar management, meeting logistics, and travel arrangements for senior leadership
- Acted as a key liaison between executives, clients, and stakeholders, ensuring clear and effective communication
- Led and supported administrative teams, enhancing daily operations and overall productivity
- Planned and executed cost-effective events and programs, creating professional materials such as brochures and invitations
Education
Associate of Science - Business Administration
Widener University
Chester, PA05-1988
Skills
- Calendar management
- Event coordination
- Report preparation
- Office supply management
- Conflict resolution
- Customer service
- Team collaboration
- Time management
- Problem solving
Certification
CERT Crisis Emergency Response Training
Part Time Experience
- Volunteer/Coordinator, Senior Ride Service, 01/01/15, Present, Managed logistics for a community transportation program, improving service efficiency by 30%.
- Lunch & Recess Assistant, Charles Street School, 09/13, 06/17, Supervised students during lunch and recess periods, ensuring safety and promoting positive social interactions.
Timeline
Administrative Assistant
Palmyra Harbour Condominium Association
01.2022 - Current
Merchandiser
The Container Store
01.2015 - 06.2022
Executive Assistant
Hospital of the University of Pennsylvania
01.1989 - 01.2004
Associate of Science - Business Administration
Widener University
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