Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Donna Dunn

Cullman,AL

Summary

Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success. Imparted comprehensive topical knowledge in varied modalities to enhance deeper learning. Developed meaningful test instruments to complement and validate course curriculum.

Overview

47
47
years of professional experience
1
1
Certification

Work History

Servsafe Instructor/Proctor

National Restaurant Association Educational Foundation
03.1992 - Current

Maintaining food safety through certification. Currently working with Wallace State Community College Career and Workforce Development since 2010

Auditor

UL Everclean Services
09.2009 - 03.2020
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Assisted clients in understanding complex regulations by providing clear explanations and guidance.
  • Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.

Public Health Environmental Supervisor

State Of Alabama
03.1983 - 07.2009
  • Improved environmental compliance by conducting regular audits and inspections of facilities and processes.
  • Developed and implemented comprehensive environmental management plans for facility operations, ensuring regulatory adherence.
  • Reduced waste generation by implementing innovative waste minimization strategies and recycling programs.
  • Managed hazardous materials storage, handling, and disposal to minimize risks to personnel and the environment.
  • Spearheaded employee training initiatives on environmental regulations, best practices, and company policies to foster a culture of sustainability.
  • Collaborated with stakeholders in developing and executing site-specific remediation projects for contaminated properties.
  • Performed root cause analyses on environmental incidents, implementing corrective actions to prevent future occurrences.
  • Established strong relationships with regulatory agencies by maintaining open communication channels and promptly addressing concerns or violations.
  • Conducted thorough assessments of new projects for potential environmental impacts, ensuring proper permitting requirements were met prior to commencement.
  • Consistently maintained full compliance with federal, state, and local regulations by staying current on evolving legislation affecting operations.
  • Managed regulatory reporting requirements, ensuring timely submission of accurate documentation for compliance purposes.
  • Provided public information services regarding code requirements.
  • Conducted and coordinated initial and final inspections of installations for onsite sewage treatment and disposal systems.
  • Coordinated onsite sewage treatment and disposal system program and conducted soil analyses and onsite property evaluations.
  • Assigned workloads, maintained performance management and reviewed daily activity reports.
  • Supervised and directed daily work of team of [Number] sanitation personnel.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Led training in sanitation and cleaning practices.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Addressed customer feedback and complaints to maximize satisfaction.
  • Maintained required records of work hours, budgets and payrolls.

Lead Food Service Worker

Various
06.1977 - 10.2007
  • Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
  • Enhanced team efficiency by training new staff members on proper food handling techniques and safety procedures.
  • Streamlined kitchen operations by implementing effective inventory management systems to minimize waste and reduce costs.
  • Ensured compliance with local health codes through strict adherence to sanitation guidelines and regular inspections.
  • Contributed to successful catering events by coordinating logistics, preparing high-quality dishes, and delivering excellent customer service.
  • Increased overall kitchen efficiency by regularly maintaining equipment, streamlining processes, and delegating tasks effectively.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Developed and maintained positive relationships with customers to enhance service.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Learned other teammates' work tasks to train as backup.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Followed food safety practices and sanitation guidelines.
  • Maintained composure and work quality while under stress.
  • Stocked and rotated food items according to expiration dates.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Trained new staff on food preparation and safety procedures.

Education

Bachelor of Science - Animal Sciences

Auburn University
Auburn, AL
08.1982

Associate of Science - Biology

NW Alabama State Juinor College
Phil Campbell, AL
03.1980

High School Diploma -

Winfield City Schools
Winfield, AL
05.1978

Skills

  • Differentiated Instruction
  • Class Instruction
  • Classroom Management
  • Attendance monitoring
  • Student Records Management
  • Cultural Sensitivity
  • Student rapport
  • Group and individual instruction
  • Continuing education
  • Recordkeeping
  • Strong Communication Skills

Certification

  • REHS/RS with NEHA since 1992
  • ServSafe, - since 1985
  • CPO instructor, with NSPI - since 1990
  • Soil/Site evaluator,with ADPH - since 1990
  • Waterwatch Tester, with AWA since 2005

Timeline

Auditor

UL Everclean Services
09.2009 - 03.2020

Servsafe Instructor/Proctor

National Restaurant Association Educational Foundation
03.1992 - Current

Public Health Environmental Supervisor

State Of Alabama
03.1983 - 07.2009

Lead Food Service Worker

Various
06.1977 - 10.2007

Bachelor of Science - Animal Sciences

Auburn University

Associate of Science - Biology

NW Alabama State Juinor College

High School Diploma -

Winfield City Schools
Donna Dunn