Donna Dupuis
Willington Hill
Summary
Administrative Assistant with extensive experience in office and patient record management at Dr. Lester Kritzer. Proficient in appointment scheduling and billing, contributing to enhanced operational efficiency. Strong focus on document security and compliance while promoting a collaborative team environment.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Dr. Lester Kritzer
Manchester
10.2010 - 05.2025
- Coordinated office schedules for medical consultations to optimize efficiency.
- Managed patient records, ensuring adherence to privacy regulations.
- Communicated with patients to confirm appointments and relay essential information.
- Implemented filing systems that streamlined document retrieval and storage processes.
- Facilitated communication between medical staff and patients to enhance service delivery.
- Supported billing processes by verifying charges and resolving discrepancies.
- Organized office supplies while maintaining inventory for operational effectiveness.
- Handled confidential documents according to established protocols, ensuring security.
Education
Accounting And Finance
Asnuntuck Community College
Enfield, CT01-2008
Skills
- Office and patient record management
- Appointment scheduling and billing
- Document security and compliance
- Time management and detail orientation
- Team collaboration and service focus
- Inventory control and operations support
- Effective communication and problem resolution
- Adaptive thinking and process improvement
- Documentation and record keeping
References
References available upon request.
Timeline
Administrative Assistant
Dr. Lester Kritzer
10.2010 - 05.2025
Accounting And Finance
Asnuntuck Community College
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