DONNA EMANUELLI
Assistant Store Manager
Concord,NC
Summary
Assistant store manager who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Overview
20
20
years of professional experience
Work History
Store Manager
Stride Rite
Dedham, MA
08.1994 - 03.2014
- Time management Accomplishments Met monthly sales goals for 13 months straight.
- Promoted to Store Manager after 24 months in the Assistant Manager position.
- Awarded "Top Sales Manager of the Year" in 2007 and 2012.
- Opened and closed the store, which included counting cash drawers and making bank deposits.Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Recruited, hired, developed and retained retail talent for the company.
Education
High School Diploma - General Retail Management
Natick High Massachusetts Bay Community College
1985
Skills
Assistant Manager, customer satisfaction, retail, sales, Sales Manager, Store Manager, phone, Time management
Skills
- Inventory control procedures
- Employee scheduling
- Cash handling accuracy
- Loss prevention
- Store planning and design
- Organized
- Time management
- Detail-oriented
- High-end fashion knowledge
- Excellent multi-tasker
- Strong communication skills
- Display design
Timeline
Store Manager
Stride Rite
08.1994 - 03.2014
High School Diploma - General Retail Management
Natick High Massachusetts Bay Community College
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