DONNA E. MCNAMARA
Ormond Beach
Summary
Dynamic Office Manager with a proven track record at Jon Hall Chevrolet, excelling in cost control and revenue generation. Skilled in operations management and employee training, I drive client satisfaction and enhance reporting processes. A decisive leader with a professional demeanor, I effectively manage budgets and foster a customer-oriented environment.
Overview
43
43
years of professional experience
Work History
Office Manager
Jon Hall Chevrolet/ DBA Daytona Wrecker Service
Daytona Beach
1984.08 - 2024.09
- Coordinated and directed project meetings.
- Prepared standard operating procedures.
- Maximized client satisfaction.
- Achieved notable successes in cost control, revenue generation and marketing effectiveness.
- Executed accounts receivable reporting enhancements and reconciliation procedures.
- Managed accounting operations, account reporting and reconciliations.
- Maintained all files in accordance to Fl Statutes 713.78 towing and lien law, obtained vehicle titles and or certificate of destruction as according to said law.
- Responsible for all cash flow in the business and maintained deposit records for same.
- Month end, quarterly and yearly reports.
Cash Cage
K-Mart
1982.05 - 1983.06
- Handled cash and deposits using the proper accounting procedures and documentation.
- Balanced all cash tills, also worked in customer service.
Purchasing
Embrey Riddle Aeronautical University
1981.05 - 1982.06
- Oversaw bidding processes.
- Prepared professional presentations.
- Typing and preparing purchase orders on bids that were won.
Education
High School Diploma -
Westminster Senior High School
Westminster, MD1976-06
Skills
- Human resource knowledge
- Inventory control
- Motivational leadership style
- Professional demeanor
- Self-directed
- Time management ability
- Report writing
- Budget management
- Customer-oriented
- Employee training and development
- Business analysis
- Operations management
- Performance tracking and evaluation
- Decisive leader
- Cost estimating
- Business and requirements analysis
- Purchasing
- Office management
Locations
- Daytona Beach, FL, 08/84 to 09/2024
- Port Orange, FL, 05/83 to 06/84
- Daytona Beach, FL, 05/82 to 06/83
- Wesminster, MD, 06/76
Timeline
Office Manager
Jon Hall Chevrolet/ DBA Daytona Wrecker Service
1984.08 - 2024.09
Cash Cage
K-Mart
1982.05 - 1983.06
Purchasing
Embrey Riddle Aeronautical University
1981.05 - 1982.06
High School Diploma -
Westminster Senior High School