Donna Emile Edwards
Tampa,USA
Summary
Dynamic professional with extensive experience at FedEx Ground and Verizon Wireless, excelling in regulatory compliance and project management. Proven ability in financial analysis and vendor relations, utilizing Microsoft Excel and Smartsheets to enhance workflow efficiency. Recognized for effectively prioritizing tasks and fostering collaboration across teams to achieve project goals.
Overview
8
8
years of professional experience
Work History
PT Operations Administrator
FedEx Ground
Tampa, FL
07.2023 - Current
- Provide clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
- Serve as frontline customer service to receive, solve and/or escalate customer inquiries and issues
- Review, research and/or enter data in various systems to support respective functional area
- Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
- Responsible for records management tasks such as maintenance, destruction and inventory
- In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below: Additional Quality Assurance/Loss Prevention essential functions
- Assist and perform all other tasks as needed to ensure deadlines are met and the team task is complete
Remote Network Project Manager – Regulatory
Artech (VZW Contractor)
Tampa, FL
03.2022 - 09.2024
- Adept at understanding and ensuring compliance with government regulations, reviewing documentation, and coordinating with internal and external teams to avoid fines or delays.
- Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
- Reviewed and analyzed documents submitted for compliance, and issued approval on specific tasks.
- Reviewed and analyzed documents submitted for compliance, and issued approval on specific tasks.
- Ensured all FAA, FCC, NEPA, SHPO, and any other required documentation was accurate to the SOW and compliant, as required by government entities.
- Documented within internal databases and verbally communicated project status, risks, issues, and mitigation plans.
Remote Project Coordinator
Sunrise System Staffing (Contractor AT&T)
Tampa, FL
03.2021 - 03.2022
- Reconciled third party vendor accounts monthly in Ariba
- Submitted budget estimates, progress reports and cost tracking reports.
- Managed the financial cycle including budget, scope, resources, purchase orders, and vendor invoices
- Performed other administrative tasks, such as helping with project documentation, scheduling meetings, and managing project files.
- Received an additional purchase order request from third-party vendors requesting payments for cataloged services and/or additional services needed to complete tasks.
- Ensured accuracy by resetting leasing terms, annual increase dates, percentage increase rates and updated clients address for prompt timely payments to client
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
Remote Underlying Rights Manager
Broadstaff Global Staffing (Contractor at Zayo)
Tampa, FL
12.2019 - 12.2020
- Oversaw the completion of zoning and permit applications for submittal to local jurisdictions and all other required entities
- Gained knowledge of FDOT, Port Authority, EPA, Army Corps of Engineers processes for seamless filings
- Prioritized a variety of projects and multiple tasks in an effective and timely manner to meet critical timelines
- Developed and nurtured a rapport with local city governments, permit runners, and inter-office departments to ensure timely approvals and pickups were made.
- Conducted weekly meetings with 3rd party vendors to pinpoint priority zones and issues that might need escalation without affecting timelines
NHP Project Manager
Smartlink LLC (Contractor at TMO)
Atlanta, GA
03.2019 - 12.2019
- Worked directly with 3rd party vendors to ensure deliverables fell within the applicable scope and budget
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Prepared and updated site status reports/databases, site close-out packages, and attended client meetings or deployment calls as required
- Managed key project initiatives, including the development of detailed work plans, setting deadlines, assigning responsibilities, and monitoring/summarizing project progress.
- Stayed abreast of changes in processes, policies, technology, and all things that would impact timelines and budget plans
- Documented within internal and external databases and verbally communicated project status, risks, issues, and mitigation plans
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
Regulatory Compliance Specialist
NextGen LLC (Contractor at VZW)
Alpharetta, GA
07.2017 - 12.2018
- Maintained thorough knowledge of FAA and FCC rules and regulations to ensure all governmental updates or changes we added to new policies and procedures
- Kept team members and higher-level management educated on the necessary filings and/or documents that were required for site builds, according to government agencies, and environmental rules and regulations.
- Coordinated with Real Estate, Network Operations, and external teams to ensure all cell sites were in full compliance with federal and local agencies to avoid fines or delays.
- Gathered data from Atoll to complete Phase 1 and II filing for E911
- Reviewed construction drawings to determine if scope of work was within acceptable safety guidelines and was properly set forth on drawings and matches Phase I descriptions
Education
B.A. - Speech Communication
Georgia State University
United States Army Veteran
Skills
- Accounting/Financial principles
- Microsoft Office
- Excel
- Pivot tables
- Google Suites
- Airspace
- FUZE
- ARIBA Site tracker
- Quick Base
- SharePoint
- Workflow prioritization
- Vendor relations
Accomplishments
- State of FL 0620 Licensed Adjustor
- State of FL Licensed Realtor
Timeline
PT Operations Administrator
FedEx Ground
07.2023 - Current
Remote Network Project Manager – Regulatory
Artech (VZW Contractor)
03.2022 - 09.2024
Remote Project Coordinator
Sunrise System Staffing (Contractor AT&T)
03.2021 - 03.2022
Remote Underlying Rights Manager
Broadstaff Global Staffing (Contractor at Zayo)
12.2019 - 12.2020
NHP Project Manager
Smartlink LLC (Contractor at TMO)
03.2019 - 12.2019
Regulatory Compliance Specialist
NextGen LLC (Contractor at VZW)
07.2017 - 12.2018
B.A. - Speech Communication
Georgia State University
United States Army Veteran
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