Overview
Work History
Education
Skills
References
Timeline
Generic

Donna Everett

Schertz,TX

Overview

9
9
years of professional experience

Work History

NAF Records Management

Goodwill Industries of San Antonio
07.2023 - Current

Doc prep Official Personnel Folders (OPFs) for Air Force civilian employees. Work effectively in fast-paced environments. Extract and upload to EOP system and organize and save to personal file. Assist with transitioning paper-based files into digital format using specialized scanning equipment and software tools. Skilled at working independently and collaboratively in a team environment. Dedicated, self-motivated, with a strong sense of personal responsibility. Proven ability to learn quickly and adapt to new situations. Excellent communication skills, both verbal and written.

Substitute Teacher

Schertz Independent School District
11.2022 - 05.2023

Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students. Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth. Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance. Kept students on-task with proactive behavior modification and positive reinforcement strategies. Followed classroom plans left by class teacher to continue student education and reinforce core concepts. Upheld classroom routines to support student environments and maintain consistent schedules.

Office PEIMS and Registrar Clerk

Judson Independent School District
08.2022 - 11.2022

Entered and maintained all PEIMS data input and campus updates. Developed, maintained, and stored student records and any other records management functions. Make initial entries of all new student demographics and subsequent updating of students’ demographic records. Complied with procedures and laws regarding student information and data. Reduced errors in student records by meticulously verifying and updating demographic information as needed. Efficiently maintained historical archives of school records, facilitating easy retrieval when necessary for administrative purposes or legal requests. Managed sensitive student data securely, adhering to FERPA guidelines and maintaining strict confidentiality at all times. Organized, reviewed, and filed paperwork for secure recordkeeping. Developed and implemented registration policies, procedures and timelines for smooth administration processes.

Substitute Teacher

Midland Independent School District
11.2021 - 01.2022

Supported the school district by serving as a positive role model for students. Followed classroom plans left by class teacher to continue student education and reinforce core concepts. Upheld classroom routines to support student environments and maintained consistent schedules. Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance. Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth. Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students. Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Office Clerk

Midland Independent School District
07.2021 - 10.2021

Worked with Skyward. Responded to inquiries from callers seeking information. Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment. Regularly updated student contact information in the database system allowing for efficient communication with families. Served as a liaison between the school office and various departments, ensuring timely completion of necessary tasks and clear communication. Aided in maintaining a safe campus by monitoring visitor access points and ensuring proper sign-in procedures were followed. Provided exceptional customer service to visitors, answering inquiries professionally and directing them to appropriate personnel. Enhanced communication between staff and parents by effectively managing phone calls and emails.

Substitute Teacher

Lubbock Cooper Independent School District
12.2020 - 05.2021

Followed classroom plans left by class teacher to continue student education and reinforced core concepts. Upheld classroom routines to support student environments and maintained consistent schedules. Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students. Supervised lunchroom and recess activities. Supported students in developing social skills through structured activities and positive reinforcement techniques. Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework. Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes. Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth. Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Administrative Assistant

Texas Dept of Family and Protective Services
10.2019 - 06.2020

Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems. Ensured accurate record-keeping with diligent data entry and database management for vital company information. Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues. Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents. Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team. Managed filing system, entered data and completed other clerical tasks. Completed forms, reports, logs, and records to quickly handle all documentation for case workers. Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity. Assisted in trial preparation, compiling critical documents and evidence for successful legal proceedings. Expedited case preparation by organizing and maintaining comprehensive electronic filing systems for easy retrieval.

Front Office Receptionist

Children’s Eye Center
12.2015 - 08.2019

Adhered to strict HIPAA guidelines to protect patient privacy. Organized paperwork such as charts and reports for office and patient needs. Maintained a clean and welcoming reception area to ensure a positive first impression for all visitors to the medical facility. Helped patients complete necessary medical forms and documentation. Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details. Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly. Used computer programs and registration systems to schedule patients for routine and complex procedures. Managed multi-line phone system and pleasantly greeted patients. Contributed to a positive work environment through effective teamwork and collaboration with colleagues in both front office and clinical roles. Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

Education

Associate of Arts - General Studies

Odessa College
Odessa, TX
05.2023

Skills

  • Records retention
  • Document Scanning
  • File Maintenance
  • Confidentiality Assurance
  • Legal Research
  • Electronic Records Management

References

Gerald L. Hires, DAF

AFSVC/VIHI

2261 Hughes Ave, Suite #156

JBSA Lackland, TX 78236 - 9854

COMM: (210) 395-7707

DSN: 969-7707


Erica Compton

COPF NAF Manager

HQ AFPC/DPSORO

COMM: (210) 565-1107

erica.compton.ctr@us.af.mil



Timeline

NAF Records Management

Goodwill Industries of San Antonio
07.2023 - Current

Substitute Teacher

Schertz Independent School District
11.2022 - 05.2023

Office PEIMS and Registrar Clerk

Judson Independent School District
08.2022 - 11.2022

Substitute Teacher

Midland Independent School District
11.2021 - 01.2022

Office Clerk

Midland Independent School District
07.2021 - 10.2021

Substitute Teacher

Lubbock Cooper Independent School District
12.2020 - 05.2021

Administrative Assistant

Texas Dept of Family and Protective Services
10.2019 - 06.2020

Front Office Receptionist

Children’s Eye Center
12.2015 - 08.2019

Associate of Arts - General Studies

Odessa College
Donna Everett