Donna Fairchild
Hope,AR
Summary
Detail-oriented receptionist with strong telephone skills and data entry expertise. Committed to managing patient records and scheduling appointments efficiently.
Overview
24
24
years of professional experience
Work History
Receptionist /Secretary
Southwest Arkansas Counseling & Mental Health
Hope, AR
08.2001 - 11.2025
- Greeted visitors and directed them to appropriate personnel.
- Managed incoming calls and routed inquiries to relevant departments.
- Scheduled appointments, maintaining organized calendar for staff.
- Assisted in maintaining office supplies inventory and placed orders as needed.
- Updated clients records as needed.
- Did intakes on new clients being admitted to facility
- Did insurance verifications
- Entered documentation into clients' charts
Education
High School Diploma -
Hope High School
Hope, ARNo Degree - Office
Texarkana College
Texarkana, TXNo Degree - Computer Course
Red River Votech (University of Arkansas)
Hope, ARSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Filing
- Managing patient records
- Medical insurance coverage verification
- Patient registration
- Microsoft Outlook and Microsoft Excel
- Referral Coordination
- Scheduling
- Customer service
Timeline
Receptionist /Secretary
Southwest Arkansas Counseling & Mental Health
08.2001 - 11.2025
High School Diploma -
Hope High School
No Degree - Office
Texarkana College
No Degree - Computer Course
Red River Votech (University of Arkansas)