Summary
Work History
Education
Skills
Timeline
Generic

Donna Fitzgerald

Des Moines

Summary

Dynamic and detail-oriented cashier with proven expertise at Menards in cash handling and complex problem-solving. Successfully processed refunds and exchanges while maintaining a high level of customer satisfaction. Adept at data entry and management, ensuring accurate transactions and efficient order fulfillment in a fast-paced environment.

Work History

Cashier

Menards
Des Moines
04.2025 - 04.2025
  • Issued receipts, refunds, credits or change due to customers.
  • Followed company security procedures for handling large sums of money.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Collected payments and provided accurate change.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Worked closely with front-end staff to assist customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Scanned items and checked pricing on cash register for accuracy.

Education

High School Diploma -

East High
Des Moines, IA
05-1982

Skills

  • Data entry and management
  • Complex problem-solving
  • Refund processing and exchanges
  • Order fulfillment
  • Cash handling
  • Point-of-sale system
  • Cash drawer balancing

Timeline

Cashier

Menards
04.2025 - 04.2025

High School Diploma -

East High