Donna Forte
Pompano Beach ,FL
Summary
Healthcare supervisor with proven ability to deliver exemplary level of healthcare service to residents. Deficiency free state survey. Coordinate admission and discharge of residents. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills. Recognized for staff development leading to high performing teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Assisted Living
Acts Retirement-Life Communities
11.2020 - 02.2024
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Led, directed and motivated others to innovate and excel
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Spearheaded and implemented new projects to expand scope of engagement.
- Communicated with patients, ensuring that medical information was kept private.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Implemented successful healthcare services through professionalism, quality of care, medical teaching and patient satisfaction.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Unit Manager
Acts Retirement-Life Communities
03.2016 - 11.2020
- Handled concerns from patients and families and immediately took steps for quick resolution and prevent reoccurrence.
- Oversaw all aspects of unit operation
- Conducted daily audits of all new admission charts
- Assisted in implementation of policies, procedures, and regulations for unit operations.
- Protected patients and employees by implementing infection-control policies and protocols and maintained patient confidence by monitoring confidential information.
- Met with nursing staff and support personnel to plan services, programs and activities.
- Maintained adequate stock of medications, supplies and equipment to meet patient needs.
- Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
- Trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with staff and families to assess and meet individual needs.
- Investigated all incident reports and followed up with appropriate interventions to reduce reoccurrence
- Scheduled staff on unit for appropriate patient care
- On call as assigned
Assistant Director of Nursing
HCR ManorCare
02.2007 - 03.2016
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Planned and assigned nursing staff to direct patient care.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Performed rounds to observe and coordinate care with physicians, APRNs, staff, residents, and families.
- Facilitated continuing education and training programs for falls and skin management to drive staff competency and professional development.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Created customized care plans, working with staff and families to assess and meet individual needs.
- Conducted weekly wound rounds and documented notes in Point Click Care and wound sheets
- Assessed residents for toileting program to maintain/improve continence
- Monitored lab results and ensured they were reported to physician
Education
Associate of Applied Science - Nursing
Suffolk County Community College
Selden, NY05.1999
Bachelor of Arts - Social Sciences
SUNY Stony Brook
Stony Brook, NY05.1990
Skills
- Problem-Solving
- Excellent Verbal and Written Communication
- Self Motivation
- Critical Thinking
- Reliability
- Multitasking Abilities
- Professional Demeanor
- Employee Recruitment and Hiring
- Employee Training, Supervision, and Performance Evaluations
- Employee Work Scheduling
- Patient Care Assessment
- Patient education and counseling
- Patient Relations
- Patient Safety
- Dementia Care
- Care Planning
- Risk Management and Mitigation
- Regulatory Requirements
- Budget Development
- Emergency Readiness
- Records Maintenance
- Quality Assurance Controls
Certification
CPR certification
Assisted Living Facility Core Training Program Certification
Timeline
Director of Assisted Living
Acts Retirement-Life Communities
11.2020 - 02.2024
Unit Manager
Acts Retirement-Life Communities
03.2016 - 11.2020
Assistant Director of Nursing
HCR ManorCare
02.2007 - 03.2016
Associate of Applied Science - Nursing
Suffolk County Community College
Bachelor of Arts - Social Sciences
SUNY Stony Brook
CPR certification
Assisted Living Facility Core Training Program Certification
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