Summary
Overview
Work History
Education
Skills
Timeline
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Donna Fox

Billings,MT

Summary

Dynamic Territory Manager with 19 years of sales expertise in aerospace & defense at CTS Corp. Proven track record in driving business growth through strategic planning and exceptional customer relationship management. Skilled in issue resolution and team collaboration, consistently enhancing customer satisfaction and loyalty across key accounts.

Overview

25
25
years of professional experience

Work History

Territory Manager - Aerospace & Defense

CTS Corp / QTI Sensing Solutions
11.2006 - Current
  • Assessed territory performance to identify growth opportunities and enhance customer engagement.
  • Collaborated with cross-functional teams to align goals and drive successful project/program outcomes.
  • Developed strong relationships with key decision-makers, fostering trust and loyalty across account base.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Delivered customized solutions tailored to individual client and program needs, increasing overall customer satisfaction levels to secure current and future business.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.

Regional Sales Manager

Newark Electronics
02.2001 - 09.2003
  • Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.

Education

Santa Clara University
Santa Clara, CA

Skills

  • Sales expertise of 19 years in both Commercial and Aerospace & Defense industries
  • Customer relationship management
  • Team collaboration and leadership
  • Strategic planning
  • Business growth
  • Multitasking and organization
  • Account servicing
  • Territory management
  • Issue resolution

Timeline

Territory Manager - Aerospace & Defense

CTS Corp / QTI Sensing Solutions
11.2006 - Current

Regional Sales Manager

Newark Electronics
02.2001 - 09.2003

Santa Clara University

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