Donna Gallner

Compassionate and dedicated Certified Peer Recovery Specialist with strong interpersonal, communication, and advocacy skills. Provided support to individuals pursuing recovery goals, connected clients with community resources, and maintained professional documentation to ensure continuity of care. Built trusting relationships and coordinated services, collaborating effectively with team members and clients to enhance recovery processes. Organized and detail-oriented, committed to facilitating positive outcomes for individuals through tailored recovery strategies.

• Conducted intake assessments for clients to determine recovery needs.
• Developed individualized treatment plans in collaboration with multidisciplinary teams.
• Monitored client progress and adjusted treatment strategies.

* Packaged and prepared products for shipment, ensuring timely delivery and customer satisfaction. * Operated coffee grinding and flavoring equipment. * Labeled products and ensured quality standards were met. * Assisted with warehouse operations and inventory handling.

• Maintained cleanliness and organization of workstations, promoting a safe and efficient work environment.
• Followed safety protocols, contributing to overall workplace safety and compliance.

• Provided exceptional customer service to enhance dining experiences.
• Managed guest inquiries and resolved issues professionally.
• Maintained cleanliness and organization of dining areas.
• Supported new staff development by providing guidance on restaurant procedures. new staff on restaurant procedures.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.

• Assisted residents with daily living activities and personal care needs.
• Collaborated with healthcare team to ensure comprehensive resident care.
• Provided companionship and emotional support to enhance resident well-being.
• Maintained cleanliness and organization of resident rooms and common areas.