Donna Garcia-Hernandez
Marietta,OK
Summary
Proven achiever with extensive experience at Lake Country Nursing Center, adept in cleaning, sanitizing, and providing top-notch customer service. Demonstrates exceptional adaptability and teamwork, significantly enhancing operational efficiency and guest satisfaction. Skilled in time management and problem-solving, consistently meeting health standards and improving resident well-being.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Lake Country Nursing Center
2018.02 - 2024.05
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted residents with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in residents condition to nurses.
- Helped residents with self-feeding and assisted feeding, based on individual needs.
Dietary Aide
Lake Country Nursing Center
2018.02 - 2024.05
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Housekeeper
Lake Murray Floating Cabins
2018.05 - 2018.08
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
Education
High School Diploma -
Marietta High School
05.2018
Skills
- Time Management
- Problem-Solving
- Cleaning and sanitizing
- Customer Service
- Verbal Communication
- Goal Setting
- Adaptability and Flexibility
- Reliability
- Computer Skills
- Teamwork and Collaboration
- Multitasking
- Task Prioritization
Certification
- Certified Nursing Assistant (CNA)
Timeline
Housekeeper
Lake Murray Floating Cabins
2018.05 - 2018.08
Certified Nursing Assistant
Lake Country Nursing Center
2018.02 - 2024.05
Dietary Aide
Lake Country Nursing Center
2018.02 - 2024.05
High School Diploma -
Marietta High School
- Certified Nursing Assistant (CNA)
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