Donna Garland
Amarillo,TX
Summary
Dedicated Direct Support Professional with a focus on compassionate client care, effective communication, and problem-solving. Proven ability to implement individualized support plans that enhance client independence and well-being.
Overview
1
1
Certification
Work History
Licensed Vocational Nurse
Tyson Foods
Amarillo, TX
2008 - 2016
- Assisted individuals with daily living activities, enhancing their independence and quality of life.
- Implemented individualized support plans, tailoring approaches to meet specific client needs.
- Coordinated recreational and social activities, promoting engagement and community involvement among clients.
- Monitored client progress, documenting changes and communicating effectively with team members.
- Developed strong relationships with clients, fostering trust and encouraging open communication.
Direct Support Professional
Community Options Inc
Amarillo, TX
2017 - 2024
- Assisted individuals with daily living activities, enhancing their independence and quality of life.
- Implemented individualized support plans, tailoring approaches to meet specific client needs.
- Coordinated recreational and social activities, promoting engagement and community involvement among clients.
- Monitored client progress, documenting changes and communicating effectively with team members.
- Developed strong relationships with clients, fostering trust and encouraging open communication.
Education
No Degree - Social Sciences
Wayland Baptist University
Plainview, TXNo Degree - Paramedicine
Amarillo College
Amarillo, TXSkills
Time management
First aid and safety
Behavior redirection
Client support
Behavioral management
Client documentation
Housekeeping tasks
Decision-making support
Health and safety requirements
Relationship building
Direct patient care
Transportation
Appointment scheduling
Patient care
Disability awareness
Client transportation
ADL support
Goal setting
Team collaboration
Social skills development
Crisis management
Recreational activities
Patient management
Progress documentation
Individualized support planning
Patient assessments
Safety monitoring
Community integration
Medical records management
Care plan management
Care plan assessment
Transportation assistance
Indirect patient care
Patient education
Nutrition
Care delivery
Nutrition support
EMR / EHR
Report generation
Case management
Chronic disease management
Self-advocacy training
Clinical quality program standards
Medical office administration
Problem-solving
Multitasking and organization
Daily living support
Empathy and patience
HIPAA compliance
Active listening
Adaptability and flexibility
Verbal and written communication
Case documentation
Behavioral support
Positive reinforcement
Client advocacy
Conflict resolution
Life skills training
Record keeping
De-escalation techniques
Mobility assistance
Self-care promotion
Report writing
Cultural awareness
Emotional intelligence
First aid and CPR
Compassionate client care
State regulations
Community activities
Healthcare
Infection control procedures
Therapeutic instruction
Quality program protocols
Charting and documentation
Wellness and nutrition knowledge
Hygiene assistance
Support plan management
Case management experience
Personal care assistance
Health services
Adaptive equipment use
Client safety and first aid
Community integration support
CPR certification
Fast learner
Critical thinking
Documentation and recordkeeping
First aid certification
Medication management
Attentive to people
Ability to lift
Cooking meals
Certified in CPR/AED
CPR/AED
Vitals monitoring and documentation
Decision-making
Clear communication
Housekeeping
Certification
EMT Basic Hearing CPR AED and First Aid Certified. LVN Phlebotomy Wound Care certification Defensive Driving
Timeline
Direct Support Professional
Community Options Inc
2017 - 2024
Licensed Vocational Nurse
Tyson Foods
2008 - 2016
No Degree - Social Sciences
Wayland Baptist University
No Degree - Paramedicine
Amarillo College