Donna Geisel
Cape Coral,FL
Summary
Proven leader in enhancing sales and operational efficiency, with a history at Barons Major Brands. Expert in sales strategy development and staff management, I excel in fostering client relationships and team performance. My approach has consistently driven revenue growth and improved team productivity, showcasing my ability to meet and exceed employer expectations.
Overview
25
25
years of professional experience
Work History
Sales Manager
Barons Major Brands
01.2017 - 06.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Operations Manager
Harbor Freight Tools USA
05.2012 - 12.2016
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Business Manager
CompUSA
06.2007 - 05.2012
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
- Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Established new revenue streams through targeted marketing initiatives and product diversification efforts.
District Training Store Manager
Blockbuster
02.1999 - 06.2007
- Established succession planning by training and mentoring 75 associates into leadership positions.
- Boosted employee morale with regular recognition events celebrating achievements, fostering a positive work culture throughout the district stores.
- Utilized various technologies and platforms to deliver engaging training materials, ensuring all team members had access to up-to-date information relevant to their job responsibilities.
- Increased store efficiency by conducting regular evaluations and providing constructive feedback to staff members.
- Ensured compliance with company policies and procedures through thorough training of staff members at each location in the district.
- Led new store openings, overseeing staffing, training, inventory management, and ensuring smooth transitions for customers and employees alike.
- Served as liaison between corporate headquarters and district stores, effectively communicating updates regarding policy changes or company initiatives affecting daily operations.
Education
High School Diploma -
Manalapan High School
Englishtown, NJ06.1983
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Sales Presentations
- Product Knowledge
- Sales strategy development
- Positive and upbeat
- Sales Planning
- Sales Tracking
- Sales operation
- Staff Training and Development
Timeline
Sales Manager
Barons Major Brands
01.2017 - 06.2024
Operations Manager
Harbor Freight Tools USA
05.2012 - 12.2016
Business Manager
CompUSA
06.2007 - 05.2012
District Training Store Manager
Blockbuster
02.1999 - 06.2007
High School Diploma -
Manalapan High School
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