Donna Gibson
Lutz,FL
Summary
Dynamic individual with hands-on experience in Special Education and working with Special Needs Children and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
As a Mother, I have also dealt with special needs in my own home. Our oldest daughter is special needs due to an automobile accident.
Overview
15
15
years of professional experience
Work History
Cashier
Lowes Home Improvment
04.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in locating products and provided information on promotions.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Handled cash, credit, and digital payments while ensuring secure transactions.
- Provided assistance during peak hours to ensure smooth customer flow at registers.
- Worked flexible schedule and extra shifts to meet business needs.
One on One Assistant
Clarksville Montgomery County School Systems
01.2025 - 03.2025
- Assisted students with daily activities, promoting independence and self-confidence.
- Implemented individualized learning strategies to support diverse educational needs.
- Collaborated with teachers to develop tailored lesson plans for student engagement.
- Monitored student progress, providing feedback and encouragement to enhance performance.
- Documented student behavior and progress, contributing to ongoing assessments and reports.
- Relocated with my husbands employer from Clarksville TN to Tampa Fl.
Receptionist
Wyatt Johnson Buick GMC
08.2022 - 12.2024
- Managed front desk operations, ensuring efficient appointment scheduling and customer check-in processes.
- Assisted customers with inquiries, providing accurate information about services and vehicle availability.
- Coordinated communication between departments to streamline service delivery and enhance customer experience.
- Maintained organized filing systems for customer records, ensuring compliance with data privacy regulations.
- Handled multi-line phone system, directing calls efficiently to appropriate personnel or departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Fulfillment Associate
Academy Sports Outdoors
11.2019 - 07.2021
- Streamlined order fulfillment processes to enhance operational efficiency and reduce processing time.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
- Trained new associates on standard operating procedures, fostering a collaborative work environment.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Auto Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
05.2017 - 11.2019
- Delivered auto parts efficiently to various locations, ensuring timely and accurate shipments.
- Maintained delivery schedules by coordinating routes and managing time effectively.
- Ensured compliance with safety regulations during transportation of hazardous materials.
- Communicated with customers to confirm deliveries and address any concerns promptly.
Special Education Teacher Assistant
Killeen ISD
08.2010 - 05.2017
- Supported individualized education plans by assisting students with special needs in daily classroom activities.
- Collaborated with teachers to adapt instructional materials for diverse learning styles and abilities.
- Monitored student progress, providing timely feedback to educators regarding behavioral and academic development.
- Facilitated communication between students, parents, and staff to ensure a cohesive educational experience.
- Assisted in the development of lesson plans tailored to meet specific needs of students with disabilities.
Education
Bachelor of Arts - Criminal Justice
Midwestern State University
Wichita Falls, TX08-1991
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Multitasking and organization
Timeline
Cashier
Lowes Home Improvment
04.2025 - Current
One on One Assistant
Clarksville Montgomery County School Systems
01.2025 - 03.2025
Receptionist
Wyatt Johnson Buick GMC
08.2022 - 12.2024
Fulfillment Associate
Academy Sports Outdoors
11.2019 - 07.2021
Auto Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
05.2017 - 11.2019
Special Education Teacher Assistant
Killeen ISD
08.2010 - 05.2017
Bachelor of Arts - Criminal Justice
Midwestern State University
Similar Profiles
Jaedan RichardsonJaedan Richardson
Customer Service Associate at Lowes Home ImprovmentCustomer Service Associate at Lowes Home Improvment
James BaxterJames Baxter
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment
Louis KrickerLouis Kricker
Department Supervisor at Lowes Home ImprovmentDepartment Supervisor at Lowes Home Improvment
Allison SchanbacherAllison Schanbacher
Front End Department Supervisor at Lowes Home ImprovmentFront End Department Supervisor at Lowes Home Improvment
Clareese AlfajoraClareese Alfajora
Panera Bread Associate at Panera BreadPanera Bread Associate at Panera Bread