DONNA GISCLAIR
TYLERTOWN,MISSISSIPPI
Summary
Dedicated professional with extensive experience in medical billing and data entry. Maintains high accuracy in inputting patient data and effectively trains new staff, contributing to team efficiency and service quality.
Overview
21
21
years of professional experience
Work History
Environmental Technician
Forrest Health
Tylertown, Mississippi
04.2025 - Current
- Responded quickly to patient requests for services or amenities.
- Trained new staff on proper cleaning procedures to ensure adherence to health and safety standards.
- Monitored inventory levels of cleaning products and alerted management to shortages to maintain operational readiness.
- Maintained professional environment by vacuuming floors and dusting surfaces.
- Performed thorough cleaning of bathrooms, including all fixtures.
- Relocated furniture to access hard-to-reach areas for thorough cleaning. to reach challenging areas for comprehensive cleaning.
- Organized cleaning equipment to enhance workflow efficiency and accessibility.
Data Entry Clerk II (Remote)
Alere Toxicology Services/Abbott
Gretna, Louisiana
08.2016 - 10.2023
- Executed data entry for patient urinalysis results, ensuring timely and accurate processing.
- Maintained high accuracy while inputting alphabetic and numeric information to support data integrity.
- Identified and corrected data entry errors to ensure data integrity.
- Collaborated with technical staff to resolve software and computer issues, enhancing workflow efficiency.
Medical Billing Specialist
The Apollo Group
Marrero, Louisiana
05.2014 - 01.2016
- I perform full cycle medical billing, including corresponding with medical insurance companies
- Navigated various insurance policies and collections procedures to ensure compliance and effective billing.
- Knowledge of commercial and private health insurance carriers. Proficient in Medtron and AdvancedMD software.
- Managed multiple tasks efficiently to ensure smooth billing operations.
- Handled incoming calls, collected messages, and resolved caller inquiries regarding billing issues.
Medical Billing Specialist
Computed Progress, Inc
Harvey, Louisiana
01.2006 - 08.2013
- The position was a fast paced environment with the necessity of being able to multi-task
- Handled 7-line phone system, collecting messages, forwarding calls, and assisting callers with requested information while performing full-cycle medical billing, including correspondence with medical insurance companies.
- Understood insurance and collections procedures and laws required for the position.
- Gained knowledge of commercial insurance procedures and private insurance carriers to perform responsibilities.
- I also created and assisted with patient referrals
- Became expert in EPIC system, medical manager, and HIPAA compliance and regulations to ensure adherence to standards.
- Collaborated with local hospitals such as Tulane Hospital, LSU Hospital, and West Jefferson Medical Center in a fast-paced, detail-oriented medical billing environment, successfully managing responsibilities under pressure.
Education
Medical Assistant Diploma - Medical Assisting
Eastern College of Health Vocations
Metairie, Louisiana08-1999
All Required Courses -
Fisher High School
Lafitte, La05-1996
Skills
- Environmental compliance
- Environmental monitoring
- Environmental safety
- Hazardous waste disposal
- Data analysis
- Microsoft Office suite
- Microsoft Word proficiency
- Epic systems knowledge
- Typing speed: 60 wpm
Timeline
Environmental Technician
Forrest Health
04.2025 - Current
Data Entry Clerk II (Remote)
Alere Toxicology Services/Abbott
08.2016 - 10.2023
Medical Billing Specialist
The Apollo Group
05.2014 - 01.2016
Medical Billing Specialist
Computed Progress, Inc
01.2006 - 08.2013
Medical Assistant Diploma - Medical Assisting
Eastern College of Health Vocations
All Required Courses -
Fisher High School