Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Donna Gonzalez

Elmont,NY

Summary

Dedicated and organized professional with a proven track record of exceeding targets by completing work efficiently. Experienced team player who thrives on challenging tasks and is committed to achieving business success. Possessing a strong background in fast-paced environments, adept at working independently and going above and beyond basic assignments. Skilled in time management, problem-solving, and quick to adapt to new processes. Authorized to work in the US for any employer.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Director of care management

Advance care Alliance
10.2019 - Current
  • As a member of the Advance Care Alliance Management Team, The Care Manager Supervisor sets an example/models the expected performance for each CM. The Supervisor performs all the duties of a care manager for assigned caseloads. This includes providing training's and feedback to care managers for as deemed appropriate based on feedback from members/families, quality metric reports such as weekly support meetings. Ensures that caseload files and electronic records are current and that all documentation and billing standards are met utilizing an organized speed-sheet for Care Managers for their records.

Care Manager

Advance care Alliance
05.2019 - 09.2019
  • The Care Manager assists individuals with intellectual and or developmental disabilities through the person-centered planning process to identify an individual's short and long-term goals and priorities through developing, implementing, and monitoring person-centered services such as Life Plans, and other social and functional information.

DSP (Direct Support Professional)

Ahrc
10.2017 - 11.2018
  • Direct support professional, Ahrc Nassau, Oct 2017 - Nov 2018, 189 Wheatley road, Ny Direct support professional positions include completing tasks such as helping individuals with daily activities such as doctors appointments, running errands, performing light housekeeping duties, running errands, And providing companionship.

Counselor

Gateway Youth Outreach
09.2016 - 09.2018
  • Gateway youth outreach supervisor duties includes approving the counselors time-sheets, planning engaging events such as holiday parties, talent shows and many educational games. Supervisors duties also includes overseeing all counselors to ensure the children's well being and safety. Annual training's and fire drills are always up to date. Help counselors improve in areas that will help children complete their homework in a timely manner.

Care Manager

ACLD
11.2017 - 04.2018
  • Care managers responsibility includes coordinating and supporting mental health care within the clinic and for coordinating referrals to clinically indicated services outside the clinic. Care managers also assist with social service resources such as snap applications and Medicaid applications.

Education

Bachelor of Arts - Psychology

Suny Old Westbury
Old Westbury, NY
05.2018

Skills

  • Proficient in sign language
  • Care management (6 years)
  • Team development and guidance
  • Effective problem resolution
  • Proficient in managing multiple tasks
  • Collaborative teamwork experience
  • Great communication skills
  • Critical Thinking (7 years)
  • Problem-solving creativity
  • Case Management (6 years)
  • Expertise in supporting individuals with developmental disabilities
  • Crisis Intervention
  • Client advocacy and support

Certification

  • Driver's License
  • CPR Certification
  • July 2023 to July 2025

Languages

American Sign Language
Native or Bilingual

Timeline

Assistant Director of care management

Advance care Alliance
10.2019 - Current

Care Manager

Advance care Alliance
05.2019 - 09.2019

Care Manager

ACLD
11.2017 - 04.2018

DSP (Direct Support Professional)

Ahrc
10.2017 - 11.2018

Counselor

Gateway Youth Outreach
09.2016 - 09.2018

Bachelor of Arts - Psychology

Suny Old Westbury

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