Donna Hall
Field Coordinator
Hamilton,OH
Overview
28
28
years of professional experience
Work History
Field Coordinator
Shucktis Remodeling
Cincinnati
01.2018 - Current
- Ensured compliance with relevant regulations, policies, procedures and standards related to state licensing requirements
- Maintained work orders, repair logs, and maintenance plans to document work needed/completed
- Reviewed project blueprints and specifications to determine equipment and materials required
- Managed schedules for technicians and supervised workload based on capacity and training.
Office Manager
E.R. Hall Heating & Cooling
Knoxville
10.1996 - 01.2018
- Developed and implemented office policy and procedure
- Supervised staff members, organized schedules and delegated tasks
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable
- Delivered high-quality customer service through deep commitment to knowledge and performance
- Administered payroll and maintained proper documentation of employee personnel
- Operated cash register to process cash, check, and credit card transactions
- Coordinated / dispatched service calls to technicians while informing customers.
Timeline
Field Coordinator
Shucktis Remodeling
01.2018 - Current
Office Manager
E.R. Hall Heating & Cooling
10.1996 - 01.2018