Office Manager E.R. Hall Heating & Cooling
Knoxville
10.1996 - 01.2018
Developed and implemented office policy and procedure Supervised staff members, organized schedules and delegated tasks Resolved customer inquiries in a timely manner while maintaining positive relationships with clients Tracked invoices and payments to ensure accuracy of accounts receivable and payable Delivered high-quality customer service through deep commitment to knowledge and performance Administered payroll and maintained proper documentation of employee personnel Operated cash register to process cash, check, and credit card transactions Coordinated / dispatched service calls to technicians while informing customers. Show Description