Donna Hall
Tacoma,WA
Summary
Results-driven management professional with over 10 years providing the entire gamut of HR management, recruiting, payroll and compliance management with early work in, facilities, and customer service management.
Utilizes effective communication and conflict resolution skills to foster positive work environment. Strong understanding of HR policies, legal compliance, and organizational development.
Overview
27
27
years of professional experience
Work History
Human Resources Generalist
Associated Materials
01.2022 - Current
- First point of contact for employees, providing administrative support and handling their questions
- Conducted new hire orientation
- Assisted with employee investigations
- Decreased employee retention turnover by 50 percent
- Conducted exit interviews to understand employee turnover and improve retention strategies.
- Conducted regular audits of HR processes to ensure alignment with legal requirements.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Talent Acquisition
Milgard Manufacturing LLC
03.2021 - 01.2022
- Proactively sourced candidates on Indeed to fill open roles
- Using Paylocity to locate candidates to fill roles
- Handle all onboarding and new hire orientation
- Run reports to show hiring information
Senior Human Resource Specialist
Dynacraft, a PACCAR Company
11.2017 - 06.2020
- Provided full-service HR support to 220+ employees and managers in a fast-paced manufacturing environment
- Administered leave of absence programs including FMLA, ADA, short term/long term disability, and Washington Paid Family Medical Leave; managed self-insured workers compensation program with Sedgwick, completed necessary paperwork, and reported OSHA metrics to senior management
- Recruited for key office and shop floor positions; managed employee career and guided management on employee performance ensuring consistency; conducted workplace investigations and recommended corrective actions
- Advised management on salary recommendations by evaluating market data and team equity
- Analyzed data to create reports as requested by management
- Provided back up support for SAP personnel management including employee maintenance
- Processed bi-weekly payroll using SAP Time Manager’s Workplace
- Key contributor in grand opening of Texas plant; trained HR personnel and plant management on HR policies, recruited new staff, and oversaw day to day HR operations
- Led implementation of automated payroll processing using Winshuttle application
- Assisted with Washington plant closure by processing severance and decommissioning the facility
Human Resource Specialist
Dynacraft, a PACCAR Company
03.2014 - 11.2017
- Served as first point of contact to HR to ensure compliance with HR policies, procedures, benefits, and payroll
- Supported recruitment efforts by pre-screening applicants, processing background checks, attending job fairs, and managing new hire orientation and onboarding
- Served as division SME for SAP, troubleshooting complex issues, and conducting year-end regression testing
- Led employee engagement programs, such as annual service awards banquet, family fun day, and charity events such as Beat the Bridge and United Way
- Maintained and input employee data utilizing HRIS SAP
- Ensured compliance with HR policies and procedures
- Processed bi-weekly payroll using SAP Time Manager’s Workplace
Office Lead/Facilities Specialist
Dynacraft, a PACCAR Company
06.2010 - 03.2014
- Processed payroll for shop floor employees, reporting absenteeism and overtime numbers weekly to management
- Assisted and monitored shipping desk tasks such as creating and closing out shipments and scheduling daily freight pickups; placed and tracked MRO orders ensuring supplies were on hand as needed
- Partnered with vendors to obtain best quotes, creating purchase orders for supplies needed in the warehouse
- Ensured compliance with environmental and safety policies with visitors and assisted in maintaining a secure facility
- Coordinated employee engagement events
Account Manager
Dynacraft, a PACCAR Company
02.2005 - 06.2010
Customer Service Representative
Dynacraft, a PACCAR Company
06.1999 - 02.2005
Order Entry Specialist
Dynacraft, a PACCAR Company
05.1998 - 06.1999
Education
Professional in Human Resources Certification -
HRCI
01.2019
B.S. - Business Administration
CITY UNIVERSITY
Seattle, Washington01.2008
Skills
- HR Planning & Execution
- People Management
- Career & Succession Development
- Compliance Management
- Talent Management/Retention
- Technical
- Corp Apps: HRIS: SAP, ADP
- Timekeeping: SAP Time Manager’s Workplace, ADP
- Office Tools: MS Office
- Internet: Online Research
- HR policies implementation
Qualifications Summary
Results-driven management professional with over 10 years providing the entire gamut of HR management, recruiting, payroll and compliance management with early work in, facilities, and customer service management. Well-organized with prioritization skills that optimize business resources to achieve outstanding results. Excellent people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates within a diverse and inclusive work culture.
Timeline
Human Resources Generalist
Associated Materials
01.2022 - Current
Talent Acquisition
Milgard Manufacturing LLC
03.2021 - 01.2022
Senior Human Resource Specialist
Dynacraft, a PACCAR Company
11.2017 - 06.2020
Human Resource Specialist
Dynacraft, a PACCAR Company
03.2014 - 11.2017
Office Lead/Facilities Specialist
Dynacraft, a PACCAR Company
06.2010 - 03.2014
Account Manager
Dynacraft, a PACCAR Company
02.2005 - 06.2010
Customer Service Representative
Dynacraft, a PACCAR Company
06.1999 - 02.2005
Order Entry Specialist
Dynacraft, a PACCAR Company
05.1998 - 06.1999
B.S. - Business Administration
CITY UNIVERSITY
Professional in Human Resources Certification -
HRCI
Similar Profiles
Salva NdukuSalva Nduku
Assembly Operator at Associated MaterialsAssembly Operator at Associated Materials
Holly CocherlHolly Cocherl
Production Control Specialist at Associated MaterialsProduction Control Specialist at Associated Materials
Robbie CoutureRobbie Couture
End of Line Technician at Associated MaterialsEnd of Line Technician at Associated Materials