Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Donna Hardy

Salisbury,MD

Summary

Resourceful Discharge Planner known for high productivity and efficient task completion. Skilled in patient advocacy, discharge planning, and interdisciplinary communication. Excel at problem-solving, time management, and empathy, ensuring smooth transitions for patients from hospital to home or alternative care settings. Committed to improving patient outcomes through effective coordination and support services.

Excellent rapport within the community and its many resources, as I have worked closely with and still have contact with dozens of facilities and Psychiatric Mental Health Nurse Practitioners in the Wicomico and surrounding area.

Overview

8
8
years of professional experience

Work History

CNA/CMT

Worcester County Jail
Snow Hill, Maryland
10.2024 - Current
  • Administered medications under supervision of a licensed nurse.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Adhered strictly to safety protocols while providing medical treatments in a secure environment.
  • Collaborated with other healthcare staff members to ensure continuity of care for inmates.

Residential Counselor

Worcester County Developmental Center
Newark, Maryland
09.2022 - Current
  • Provided guidance and support to clients in need of assistance with daily living skills.
  • Collaborated with community organizations and other mental health professionals to provide comprehensive care for clients.
  • Provided transportation for clients as needed to appointments or other activities outside the residence.
  • Conducted intakes of new clients and developed individualized treatment plans based on their needs.
  • Educated family members about the importance of following through with treatment plans.
  • Assisted with crisis intervention services when needed.

Psychiatric Technician

Tidal Health Group
Salisbury, Maryland
10.2017 - 10.2023
  • Assisted in the coordination of services needed after hospitalization such as home health care, durable medical equipment, transportation.
  • Educated families on available resources in order to help them better understand their loved one's diagnosis and treatment plan before being discharged from the hospital.
  • Participated in multidisciplinary team meetings when determining appropriate levels of care prior to discharge.
  • Developed individualized discharge plans for patients based on their medical and psychosocial needs.
  • Provided support during psychiatric evaluations by interacting with patients in order to obtain information about their medical history and current symptoms.
  • Facilitated psychoeducational classes such as anger management, substance abuse prevention and treatment.
  • Conducted group therapy sessions with clients and facilitated activities designed to improve socialization skills.

Behavioral Aide

Hudson Behavioral Health
Salisbury, Maryland
09.2019 - 12.2022
  • Monitored client progress and documented changes in behavior.
  • Maintained a safe environment for all participants in therapeutic activities.
  • Encouraged positive relationships between peers by facilitating discussions about feelings and emotions.
  • Developed and implemented behavior intervention plans for clients.
  • Attended continuing education conferences related to drug and alcohol counseling techniques.
  • Educated clients about the risks associated with drug and alcohol use.
  • Created educational materials regarding substance abuse awareness.

Education

High School Diploma -

James M. Bennett
Salisbury, MD
05-2001

Some College (No Degree) - Chemical Dependency Counseling

Wor-Wic Community College
Salisbury, MD

Skills

  • Discharge planning
  • Care coordination
  • Patient advocacy
  • Team collaboration
  • Community resource management
  • Educational resources
  • Goal setting
  • Crisis intervention
  • Medication administration

Accomplishments

  • Tidal Health Employee of the quarter ( twice )
  • Second runner up for Employee Of The Year (Tidal Health) Behavioral Health

Timeline

CNA/CMT

Worcester County Jail
10.2024 - Current

Residential Counselor

Worcester County Developmental Center
09.2022 - Current

Behavioral Aide

Hudson Behavioral Health
09.2019 - 12.2022

Psychiatric Technician

Tidal Health Group
10.2017 - 10.2023

High School Diploma -

James M. Bennett

Some College (No Degree) - Chemical Dependency Counseling

Wor-Wic Community College

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