Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Donna Harrison

Gallatin,Tennessee

Summary

Results-driven professional with extensive experience in program management and coordination. Known for delivering high-impact projects and fostering strong team collaborations. Adaptable and reliable, excelling in dynamic environments and consistently achieving targeted outcomes.


Overview

13
13
years of professional experience

Work History

Donor Care and Program Coordinator

Mission of Hope Haiti
07.2013 - 04.2025
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Designed program implementation and maintenance plan.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.
  • Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
  • Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.

Children's Ministry Coordinator

Hill Country Bible Church Central
07.2012 - 07.2013
  • Provided guidance and mentorship to new staff members joining the Children's Ministry team.
  • Developed age-appropriate curriculum materials, ensuring consistent and relevant spiritual education for all participants.
  • Managed budgets and resources effectively, optimizing the use of funds allocated to the Children''s Ministry program.
  • Oversaw scheduling of volunteers, ensuring adequate staffing for all ministry events and activities.
  • Coordinated successful community outreach events, increasing awareness of the Children's Ministry program.
  • Collaborated with parents to address individual child needs, enhancing overall participation and growth within the ministry.
  • Recruited a diverse team of volunteers from various backgrounds, fostering an inclusive atmosphere within the ministry setting.
  • Enhanced spiritual growth in children by developing and implementing engaging ministry programs.
  • Demonstrated leadership by attending conferences and workshops, applying acquired knowledge to further enhance the Children's Ministry program.
  • Increased attendance at weekly gatherings by creating engaging promotional materials targeting both children and parents.
  • Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.

Education

Elementary Education

Liberty University
Lynchburg, VA

Skills

  • Project coordination
  • Office administration
  • Proactive mindset
  • Strategic planning
  • Program management
  • Volunteer management
  • Generating schedules
  • Attention to detail
  • Problem-solving
  • Customer service experience
  • Active listening
  • Program leadership
  • Dependability and cooperation
  • Program improvements
  • Data verification

Timeline

Donor Care and Program Coordinator

Mission of Hope Haiti
07.2013 - 04.2025

Children's Ministry Coordinator

Hill Country Bible Church Central
07.2012 - 07.2013

Elementary Education

Liberty University

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Donna Harrison