Dynamic professional with a proven track record at Mission of Hope Haiti, excelling in project coordination and strategic planning. Recognized for enhancing program efficiency through innovative solutions and fostering collaboration among team members. Adept at customer service and data verification, driving impactful results in community outreach and program development.
Overview
17
17
years of professional experience
Work History
Donor Care and Program Coordinator
Mission of Hope Haiti
07.2013 - 04.2025
Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Established strategic partnerships with external organizations, expanding program reach and impact.
Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
Designed program implementation and maintenance plan.
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
Children's Ministry Coordinator
Hill Country Bible Church Central
07.2012 - 07.2013
Provided guidance and mentorship to new staff members joining the Children's Ministry team.
Developed age-appropriate curriculum materials, ensuring consistent and relevant spiritual education for all participants.
Managed budgets and resources effectively, optimizing the use of funds allocated to the Children''s Ministry program.
Oversaw scheduling of volunteers, ensuring adequate staffing for all ministry events and activities.
Coordinated successful community outreach events, increasing awareness of the Children's Ministry program.
Collaborated with parents to address individual child needs, enhancing overall participation and growth within the ministry.
Recruited a diverse team of volunteers from various backgrounds, fostering an inclusive atmosphere within the ministry setting.
Enhanced spiritual growth in children by developing and implementing engaging ministry programs.
Demonstrated leadership by attending conferences and workshops, applying acquired knowledge to further enhance the Children's Ministry program.
Increased attendance at weekly gatherings by creating engaging promotional materials targeting both children and parents.
Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Middle School Lead Teacher
Hill Country Christian School of Austin, HCCSA
08.2008 - 06.2012
Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
Organized field trips that enriched classroom learning experiences by connecting students with real-world applications of course concepts.
Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
Education
Bachelor of Science - Elementary Education
Liberty University
Lynchburg, VA
12-1987
Skills
Project coordination and management
Office administration
Strategic planning
Volunteer program leadership
Schedule generation
Attention to detail
Problem-solving skills
Customer service expertise
Active listening
Dependability and collaboration
Program enhancement strategies
Data verification
Volunteer work
Coordinated special events and programs.
Photographer for special events
Used strong interpersonal communication skills to convey information to others.
Supported efficient operations at food pantry organizing supplies.
Improved literacy rates with weekly volunteer tutoring sessions.
Created educational materials to convey important information to service recipients.
Mentored new volunteers, fostering a supportive and inclusive team environment in Haiti.