DONNA HARTMAN
JACKSON,MI
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level deputy position to help launch career while achieving company goals.
Overview
1
1
Certification
Work History
CERTIFIED MEDICAL ASSISTANT
HENRY FORD WOMEN'S HEALTH
JACKSON, MI
9/21/18 - 01/15/23
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Administered injections under the direction of a physician or nurse practitioner.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Organized charts, documents and supplies to maintain team productivity.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Performed preliminary physical tests to accurately record results in patient history summary.
Resident Care Assistant
Chelsea Retirement Community
CHELSEA, MI
8/21/04 - 1/15/22
- Recorded patient conditions and vital signs before and after medical operations.
- Provided compassionate end-of-life care for terminally ill patients.
- Administered medications according to physician orders.
- Organized games and other activities to engage clients and offer mental stimulation.
- Maintained accurate documentation regarding patient care on electronic medical records system.
- Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
- Transported residents safely to doctor appointments and other events outside of the facility.
- Encouraged socialization among the residents by organizing activities within the facility such as board games, arts and crafts.
- Collaborated closely with nursing staff members to ensure quality patient care was delivered at all times.
- Answered call bells promptly and responded quickly to requests from staff members.
- Developed positive relationships with family members of residents providing updates on care plans and progress.
- Helped residents maintain neat, orderly, and comfortable room by making beds and assisting with cleaning and organization.
- Assisted residents with bathing, dressing, grooming, toileting and eating activities.
- Built relationships with patients through companionship and life enrichment activities to improve quality of life.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Reported changes in resident's condition to Nurse Supervisor.
- Assisted with ambulation needs such as walking with a cane or wheelchair assistance.
- Provided assistance to residents with activities of daily living such as bathing, dressing, grooming, and toileting.
- Collected specimens from patients for laboratory testing per physician order.
- Identified potential risks associated with resident care plans and reported any concerns immediately to supervisor.
- Assisted in the development of individualized care plans for each resident.
- Reported on patient activities to charge person at end of shift to maintain continuity of care.
- Responded appropriately in emergency situations by following established protocols.
- Documented changes in patients' psychosocial and physical conditions and communicated to care team.
- Participated in team meetings to discuss new developments or changes in services provided to residents.
- Performed light housekeeping duties such as changing bed linens and cleaning up after meals.
- Provided emotional support to residents during difficult times and assisted them with adjustment issues related to their stay at the facility.
Education
Associate of Applied Science - MEDICAL/GENERAL
BAKER COLLEGE OF JACKSON
Jackson, WY05-2018
Skills
- Inventory and Supply Management
- HIPAA Compliance
- Clinical Applications
- Medical Terminology
- Patient Documentation
- Medical Records Management
- Medical Billing
- Vital Sign Monitoring
- Payment Collection
- Patient Assessments
- Patient Scheduling
- Needs Assessments
- Inventory Management
- Specimens Collection and Processing
- Patient Flow Management
- Phlebotomy
- Data Entry
- Patient-Focused Care
- Indirect Patient Care
- Procedure Assistance
- Diagnostic Procedures
- Clinical Documentation
- Venipuncture and Phlebotomy
- Chronic Disease Management
- Restocking Lab Supplies
- Preparing Specimens and Samples
- Medical Equipment Operation
- Patient Skin and Nail Care
- Adaptable
- Vital Sign Monitors
- Complex Problem-Solving
- CPR
- Immunization Administration
- First Aid
Certification
- Certified Medical Assistant
- BLS
Timeline
CERTIFIED MEDICAL ASSISTANT
HENRY FORD WOMEN'S HEALTH
9/21/18 - 01/15/23
Resident Care Assistant
Chelsea Retirement Community
8/21/04 - 1/15/22
Associate of Applied Science - MEDICAL/GENERAL
BAKER COLLEGE OF JACKSON