Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Donna Hasibuan

Los Angeles,USA

Summary

Experienced caregiver and personal assistant with a diverse background supporting seniors, clients with mental health or chronic conditions, autism and high-profile individuals. Skilled in daily living assistance, medication reminders, transportation, household management, and providing compassionate, professional care. My varied experience across home care, residential facilities, and luxury/high-profile settings enables me to adapt quickly, multitask effectively, and deliver comprehensive support tailored to each client’s needs.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Caregiver

JFS Care
Los Angeles, CA
06.2024 - Current

Provided compassionate care to clients with diverse needs, including dementia, mental health conditions, multiple sclerosis, and post-surgery recovery. Assisted with daily living activities, medication reminders, companionship, and emotional support. Drove clients to medical appointments, therapy sessions, errands, and social outings.

Assigned to work with high profile clients and support for couple.

Caregiver

Care.Net
Los Angeles, CA
05.2024 - Current

Provided personalized care for elderly clients with mental health needs, including driving to appointments, therapy sessions, and errands. Assisted with daily living activities, medication reminders, light housekeeping, companionship, , emotional support and travel with client.

Behavior Therapist

Best Service Inc.
Los Angeles California
05.2024 - Current

Provided ABA therapy in home, and community settings, implementing individualized treatment plans. Built strong client relationships and tracked progress to support positive behavioral change.

Caregiver

MOM’s Home Care
Los Angeles, CA
05.2024 - Current

Provided comprehensive caregiving and personal support, including patient care, elderly and dementia support, Assisted with daily living activities , medication reminders, and health monitoring, while offering companionship, emotional support, and activity planning. Performed light housekeeping, organization, and transportation to appointments or errands, ensuring safety, comfort, and well-being. Specialized in live-in care and extended-hour support.

Caregiver

Brightstar Care
Los Angeles, CA
07.2023 - Current

Provided in-home care for high-profile clients, as well as support for clients at luxury rehab and residential mental health treatment centers.

Provided personalized care and support, including driving the client to shopping, music classes, outings with friends, and hospital appointments. Assisted with daily activities, organizing closets, companionship, light exercise, walking, and leisure activities such as watching movies and the news. Ensured the client’s comfort, safety, and overall well-being while promoting independence and engagement in daily life.

Administrator / Caregiver

Home Helpers Home Care
Los Angeles, CA
11.2021 - 05.2023

Managed agency operations including client intake, scheduling, and staff coordination while also providing direct caregiving support. Experienced in assisting daily living needs in home, hospital, senior living, and community settings, including with high-profile clients. Maintained professionalism, confidentiality, and compliance with agency policies.

Caregiver/ Personal Assistant

Private Family Client
Ladera Range, CA
01.2018 - 10.2021

Provided personal assistance to a high-profile family, managing household schedules, appointments, travel arrangements, and family events. Accompanied the family on local and out-of-state trips, handled correspondence and confidential documents with utmost discretion, and maintained privacy and professionalism while coordinating errands, vendors, and daily household needs.

Customer Service

Nokia, Electrolux, Airlines, GE Healthcare, DISNEY PLUS HOSTAR, Celcom
Los Angeles, CA
08.2007 - 11.2017

Provided customer service support remotely for clients including Nokia, Electrolux, airlines, and Disney+/Hotstar, addressing inquiries, troubleshooting issues, and ensuring customer satisfaction. Responded promptly to emergency situations in healthcare settings, coordinating with medical staff to ensure patient safety. Handled confidential information with discretion while maintaining clear communication with doctors, nurse, admin staff at the hospital and patients.

Education

Bachelor - Accounting

University Technology Tun Abdul Razak
Kuala Lumpur, Malaysia

Skills

  • Trilingual (English, Malay, Indonesia)
  • Caregiving & Personal Support: Elderly care, dementia support, mental health & autism
  • High -profile client support, discretion & professionalism
  • Computer Skills
  • INTEREST

    Traveling, volunteering in community programs, singing, music and concerts, swimming, movies, supporting elderly and special-needs communities, and personal development in caregiving

Certification

  • HIPPA Certification
  • Home Helpers Franchiser Certification
  • FEMA Certification
  • HCA Certification
  • Behavior Technician Certification
  • Working with Aging Population Certification

Timeline

Caregiver

JFS Care
06.2024 - Current

Caregiver

Care.Net
05.2024 - Current

Behavior Therapist

Best Service Inc.
05.2024 - Current

Caregiver

MOM’s Home Care
05.2024 - Current

Caregiver

Brightstar Care
07.2023 - Current

Administrator / Caregiver

Home Helpers Home Care
11.2021 - 05.2023

Caregiver/ Personal Assistant

Private Family Client
01.2018 - 10.2021

Customer Service

Nokia, Electrolux, Airlines, GE Healthcare, DISNEY PLUS HOSTAR, Celcom
08.2007 - 11.2017

Bachelor - Accounting

University Technology Tun Abdul Razak
Donna Hasibuan