Summary
Overview
Work History
Education
Skills
Education and Training
Experience
Timeline
Generic

Donna Hawkins

Ocala

Summary

Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

19
19
years of professional experience

Work History

Housekeeper

Fl.State Fire College
10.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Adhered to professional house cleaning checklist.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

School Bus Aide

Marion School District
09.2017 - 10.2024
  • Assisted students with physical and mental limitations to safely get on and off bus.
  • Developed and strengthened good relationships with staff, students and families.
  • Updated attendance logs for daily routes.
  • Provided knowledgeable and speedy response to all emergency incidents.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
  • Spoke directly with each student to understand pressing needs, concerns or fears.
  • Assisted with loading and unloading of riders in need of extra support.
  • Provided immediate and level-headed response to medical and other emergencies.
  • Monitored buses, including up to 12 special education passengers up to age 16
  • Accompanied driver and children on bus route to keep students safe and protected.
  • Performed inspections before and after each trip.
  • Built and maintained positive relationships with teachers, students and parents.

Home Health Care Aide

SDX Home Care Operations
03.2016 - 10.2016
  • Assisted with personal care needs of clients in private homes while supporting patient independence and well-being.
  • Prepared high-quality nutritious meals for patients with limited mobility and conditions to promote better overall health and improve eating habits.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Tracked and reported clients' progress based on observations and conversations.
  • Monitored client behaviors and emotional states, reporting concerns to Supervisor and documenting information in files.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Interacted with patients through activities such as communication to boost mood and improve overall memory.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted patients with such tasks as personal care and driving them to do errands to alleviate burden on family members.
  • Planned optimal meals based on established nutritional plans.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

Childcare Provider

Kid’s on us family child care
12.2005 - 12.2005
  • Assisted children in development of social, communication and problem-solving skills.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Incorporated music and art activities to encourage creativity and expression.
  • Delivered direct, supervised care to groups of children between ages new born to school age students.
  • Worked closely with groups of children and one-on-one to teach letters and numbers.
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Recorded information about behavior, food and medication dispensing.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Kept children safe and secure at all times.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Enforced rules to teach manners and maintain safe environment.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Maintained organized and clean classroom and play areas.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Provided nurturing and appropriate environment for children ranging in age from school age.
  • Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
  • Secured indoor and outdoor premises to protect children under care.
  • Improved group and individual behavior by employing positive management strategies.
  • Led developmentally appropriate activities for school age childern
  • And 6 children.
  • Organized toys, games and puzzles in storage cabinets.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.

Education

Some College (No Degree) - Home Health Aide

College of Central Florida
Ocala, FL

License - School Readness Program

Family Child Care
12.2005

High School Diploma -

Forest High School
Ocala, FL
05.1990

Skills

  • School operations
  • Student relations
  • Schedule monitoring
  • Disciplinary expertise
  • Housekeeping
  • Vacuuming and sweeping

Education and Training

other,false,other,other

Experience

["Childcare Workers"],["Home Health Aides"],["Transportation Attendants, Except Flight Attendants"]

Timeline

Housekeeper

Fl.State Fire College
10.2024 - Current

School Bus Aide

Marion School District
09.2017 - 10.2024

Home Health Care Aide

SDX Home Care Operations
03.2016 - 10.2016

Childcare Provider

Kid’s on us family child care
12.2005 - 12.2005

License - School Readness Program

Family Child Care

High School Diploma -

Forest High School

Some College (No Degree) - Home Health Aide

College of Central Florida

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Donna Hawkins