Donna Heisler
Ruthven,IA
Summary
Attentive direct support professional, passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Hope Haven
Spencer, IA
07.2015 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Supervised daily activities and provided assistance to staff.
- Developed rapport to create safe and trusting environment for care.
- Minimized injuries to staff or patients through support or restraint to control patient movements.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Transported clients to and from medical appointments with safety and efficiency.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded status and duties completed in logbooks for management.
Direct Support Professional
Sunshine Services
Spencer, IA
09.2012 - 06.2015
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
Education
Associate of Applied Science - Customer Service Management
Iowa Lakes Community College, Emmetsburg Ia
Emmetsburg, IA05.1994
Skills
- Service Documentation
- Attentive to People
- Personal Service
- Community Integration
- Developmental Disabilities
- Independent Living
- Meal Planning and Preparation
- Developing Client Trust
- Accurate Documenting
- Creative Thinking
- Daily Living Skills Instruction
- Residential Support
- Overseeing Daily Activities
- Infection Prevention and Control
- Adaptive Equipment
Certification
Medication Manager
CPR
Adult Abuse
Timeline
Direct Support Professional
Hope Haven
07.2015 - Current
Direct Support Professional
Sunshine Services
09.2012 - 06.2015
Associate of Applied Science - Customer Service Management
Iowa Lakes Community College, Emmetsburg Ia
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