Donna Heliste
Hillsboro,OR
Summary
Accomplished Certified Medical Assistant with a proven track record at Kaiser Permanente, adept in patient care and inventory management. Excelled in specimen collection, ensuring compassionate patient interactions, and streamlining supply processes. Enhanced clinic efficiency by over 30%, showcasing strong organizational and empathetic communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Kaiser Permanente
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Worked in clinic pools to address patient messages in a timely manner.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Legacy Health
11.2022 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Medical Assistant
TAJ Technologies INC, Temp Agency
02.2022 - 06.2022
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Certified Medical Assistant
Adventist Health System
08.2021 - 02.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
No Degree - Medical Assisting
UEI College
Gardena, CA08-2015
Skills
- Specimens collection and processing
- Patient documentation
- Inventory and supply management
- Medical billing and coding
Accomplishments
UBT CO-lead for mount Scott Internal Medicine
SEIU local 49 union steward
Certification
- Basic Life Support (BLS) - American Heart Association.
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
Timeline
Certified Medical Assistant
Kaiser Permanente
07.2023 - Current
Certified Medical Assistant
Legacy Health
11.2022 - 06.2023
Certified Medical Assistant
TAJ Technologies INC, Temp Agency
02.2022 - 06.2022
Certified Medical Assistant
Adventist Health System
08.2021 - 02.2022
No Degree - Medical Assisting
UEI College
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