Donna Herlache
Fairchild,WI
Summary
Motivated Courier with significant experience transporting medical records and specimens. Detailed and focused on delivering items within designated timeframes. Possesses valid driver's license and clean driving record.
Overview
1
1
Language
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Medical Courier
Medspeed
Elmhurst, IL
09.2018 - Current
- Delivered medical supplies promptly to healthcare facilities and laboratories.
- Ensured compliance with safety regulations during transportation of sensitive materials.
- Maintained accurate records of deliveries and pickups in tracking systems.
Medical Courier Contractor
MedSpeed
Elmhurst, Illinois
09.2018 - Current
- Delivered medical supplies and specimens to healthcare facilities efficiently.
- Ensured compliance with safety and handling procedures during transportation.
- Maintained accurate logs of deliveries and pickups throughout shifts.
- Communicated effectively with healthcare staff regarding delivery schedules.
- Coordinated with team members to optimize delivery routes and timelines.
- Managed inventory of medical materials in storage for timely access.
- Trained new couriers on best practices for safe transport procedures.
- Resolved issues related to deliveries promptly to ensure service continuity.
- Picked up medical specimens from local care providers for delivery to laboratory.
- Ensured timely pick up and delivery of packages within designated time frames.
- Provided exceptional customer service during interactions with clients.
- Delivered medical supplies and equipment to healthcare facilities.
- Coordinated delivery of medical specimens to appropriate laboratory facilities.
- Followed established protocols when transporting hazardous materials.
- Assisted in loading and unloading items into vehicles as needed.
- Responded quickly to any changes or requests from dispatch personnel.
- Adhered to HIPAA regulations when handling sensitive materials.
- Processed paperwork associated with deliveries accurately and efficiently.
- Utilized GPS navigation technology for efficient routing of deliveries.
- Inspected vehicles daily to ensure safety on the roadways.
- Verified orders for accuracy before deliveries were made.
- Recorded accurate mileage for each delivery route.
- Coordinated parcel delivery using strong time management skills.
- Performed regular maintenance checks on vehicles such as changing oil, checking tire pressure.
- Organized medical records to ensure accuracy in patient information.
- Complied with all local, state, and federal regulations regarding the transport of medical materials, including DOT standards.
- Collaborated with healthcare providers to understand specific handling requirements for different types of medical specimens and products.
- Monitored temperature-controlled shipments, ensuring specimens were transported within required specifications.
- Transported medical specimens, lab results, and patient documents between hospitals and laboratories, ensuring timely and safe delivery.
- Coordinated with medical personnel to schedule pickups and deliveries, adapting to urgent requests and changes with flexibility.
- Actively participated in ongoing training regarding new transport technologies, healthcare regulations, and safety procedures to enhance job performance and compliance.
- Communicated effectively with dispatch and management to report progress and any issues encountered during transport.
- Trained new couriers on delivery routes, handling procedures, and company policies, contributing to team efficiency and consistency.
- Ensured the proper packaging and labeling of specimens according to established protocols, reducing the risk of contamination or damage.
- Followed strict time management practices to meet tight delivery schedules and prioritize urgent shipments.
- Utilized problem-solving skills to address and overcome unexpected delays, vehicle breakdowns, or route changes, ensuring minimal impact on delivery times.
- Managed inventory of shipping supplies and materials, ensuring availability for packaging and transport needs.
- Implemented infection control procedures for the transport of biohazardous materials, ensuring compliance with health and safety regulations.
- Delivered and picked up medical records, lab specimens and medications to and from hospitals and other medical facilities.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Obtained official signatures and required payments for different types of deliveries.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Answered customer questions on courier features of service, keeping customers informed about company and services.
- Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
- Collected, sealed and stamped outgoing mail using postage meters and envelope sealers.
- Collected and distributed records between personnel and outside stakeholders.
- Managed daily logistics operations for timely medical deliveries.
Education
Certified - Early Learning And Child Care
Chippewa Valley Technical College
Eau Claire, WI 08.1991 - 05.1992
Certified - First Responder
Chippewa Valley Technical College
Eau Claire, WI 08.1992 - 11.1992
Durand High School
Durand, WICertified CNA - Verified Nursing Assistant
Chippewa Valley Technical College
Eau Claire, WISkills
- Logistics coordination
- Regulatory compliance
- Supply chain management
- Inventory oversight
Languages
English
Professional
References
References available upon request.
Timeline
Medical Courier
Medspeed
09.2018 - Current
Medical Courier Contractor
MedSpeed
09.2018 - Current
Certified - First Responder
Chippewa Valley Technical College
08.1992 - 11.1992
Certified - Early Learning And Child Care
Chippewa Valley Technical College
08.1991 - 05.1992
Durand High School
Certified CNA - Verified Nursing Assistant
Chippewa Valley Technical College