Summary
Overview
Work History
Education
Skills
Timeline
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Donna Hickey

Hampton,New Hampshire

Summary

Front Office Administrator with extensive experience at Great Bay Oral Surgery, excelling in HIPAA compliance and insurance verification. Proven ability to enhance patient satisfaction through effective appointment scheduling and a welcoming environment. Skilled in multitasking and organization, ensuring seamless operations across multiple locations.

Overview

24
24
years of professional experience

Work History

Parking Lot Attendant

Philadelphia Phillies Spring Training
03.2025 - 04.2025
  • Facilitated vehicle flow by managing traffic control and parking in assigned area.
  • Directed patrons to designated parking spaces.


Front Office Administrator

Great Bay Oral Surgery
03.2001 - 10.2024
  • Managed Front Office staff for 3 offices, travelling and working in all 3 offices.
  • Proficient at Check In and Check Out positions
  • Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
  • Called Medical and Dental insurances for procedures at office.

Education

Associate of Science - Medical Office Manager

The Bryman School
Brookline, MA
05-1975

Skills

  • HIPAA compliance
  • Insurance verification
  • Patient confidentiality
  • Appointment scheduling
  • Claims processing
  • Data entry proficiency
  • Patient payment processing
  • Multitasking and organization
  • Patient eligibility verification

Timeline

Parking Lot Attendant

Philadelphia Phillies Spring Training
03.2025 - 04.2025

Front Office Administrator

Great Bay Oral Surgery
03.2001 - 10.2024

Associate of Science - Medical Office Manager

The Bryman School

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Donna Hickey