Deliver high-quality customer service to clients and community members in person and over the phone.
Manage a multi-line phone system, route calls appropriately, and record accurate, detailed messages.
Perform administrative tasks including filing, copying, scanning, preparing binders, data entry, and other clerical projects as required.
Caregiver
IHSS
Contra Costa County, CA
01.2019 - Current
Provide compassionate in-home care to clients, assisting with activities of daily living including bathing, dressing, grooming, and mobility support.
Prepare nutritious meals, manage medication reminders, and maintain a clean, safe living environment to support client health and well-being.
Build trusting relationships with clients and families while monitoring changes in condition and communicating effectively to ensure quality care and support.
Contra Costa County
Teacher’s Aide
The Baby Academy
Oakland, CA
04.2024 - 09.2025
Supported implementation of preschool curriculum by leading age-appropriate learning activities that promoted early literacy, social development, and classroom engagement.
Prepared and served daily meals and snacks, ensuring adherence to nutrition guidelines and maintaining a safe, clean environment.
Assisted with classroom management by supervising children, reinforcing positive behavior, and creating a structured, nurturing learning environment.
Administrative Assistant Volunteer
Deliverance Ministries Church
Oakland, CA
02.2012 - 05.2022
Managed and maintained the pastor’s calendar, coordinating appointments, events, and meetings to ensure efficient daily operations.
Prepared and distributed professional correspondence to partner churches and community organizations, maintaining clear and timely communication.
Provided administrative support across church operations, including organizing records, assisting with events, and handling day-to-day office tasks.