Donna Hughes
Valdosta,GA
Summary
Results-driven fitness professional with expertise in program design, nutritional guidance, and client motivation. Committed to enhancing customer service and fitness education to help clients achieve their health goals.
Overview
7
7
years of professional experience
Work History
Gym Trainer
self employed
Valdosta, Georgia
10.2019 - Current
- Designed personalized fitness programs for diverse client needs.
- Provided nutritional guidance to support client health and fitness goals.
- Educated clients on proper exercise techniques and safety protocols.
- Coordinated schedules for personal training sessions and classes.
- Provided motivation to help members stay committed to their health and wellness goals.
Manager in Charge
Big B Cleaners
Valdosta, Georgia
02.2019 - Current
- Resolved customer complaints promptly to maintain service quality.
- Developed and implemented strategies to manage staff productivity, workflow, and efficiency.
- Recruited, trained, supervised, evaluated, coached, and disciplined personnel as needed.
- Assisted in developing departmental budgets; monitored expenses against budget allocations.
- Managed day-to-day operations including scheduling shifts, assigning tasks, resolving conflicts.
- Maintained accurate records of payroll information, attendance logs, time sheets.
Manager/Owner
Fitness Gym
Valdosta, Georgia
02.2021 - 10.2023
- Developed training materials to enhance employee performance and knowledge.
- Managed daily gym operations and staff schedules.
- Ensured the gym had all necessary equipment to maintain safety and efficiency standards.
- Handled customer inquiries and resolved issues promptly and professionally.
- Resolved customer complaints in a timely manner while upholding company policies.
- Maintained a clean, organized environment throughout the facility at all times.
- Kept accurate records of member attendance, sales figures, and inventory levels.
- Trained new staff members on proper use of exercise equipment and safety protocols.
- Organized and facilitated group fitness classes for members of the gym.
- Implemented strategies for increasing customer retention rates through loyalty programs.
- Answered questions regarding fitness equipment to gym patrons and offered information on wellness strategies.
Education
Associate of Science -
Ware County
Waycross, GA05-1993
Some College (No Degree) - Esthetic And Massage Therapy
Wiregrass Georgia Technical College
Valdosta, GASkills
- Program design
- Nutritional guidance
- Exercise safety
- Client motivation
- Fitness education
- Customer service
- Goal setting and planning
Timeline
Manager/Owner
Fitness Gym
02.2021 - 10.2023
Gym Trainer
self employed
10.2019 - Current
Manager in Charge
Big B Cleaners
02.2019 - Current
Associate of Science -
Ware County
Some College (No Degree) - Esthetic And Massage Therapy
Wiregrass Georgia Technical College