Donna Jackson
Washington,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. My last job was in health care, but I have always worked with computers in one way or another thru out my long work history.
Overview
28
28
years of professional experience
Work History
Medical Laboratory Technician
ECU Health (Beaufort Campus)
Washington, NC
03.2016 - 07.2022
- Analyzed specimens from patients using a variety of automated instruments and manual testing methods.
- Documented all work performed in accordance with departmental policies and procedures.
- Ordered reagents, supplies, chemicals, and equipment parts as needed for laboratory operations.
- Performed daily quality control tests to ensure accuracy of laboratory results.
- Ensured compliance with federal, state, and local regulatory guidelines.
- Maintained patient, specimen and tracking data using laboratory computer system.
- Troubleshooted equipment and computer issues, and worked with RDP(Remote Desktop Protocol).
Office Administrator
Air Care Heating and Air Conditioning
Washington, NC
10.2006 - 05.2008
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Processed invoices on a timely basis according to established procedures.
- Processed financial documents, contracts, expense reports and invoices.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Assistant Manager
KFC
Washington, NC, NC
01.1995 - 10.2006
- Started out as a cashier and worked my way up to assistant manager.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
MyComputerCareer.com
Raleigh, NC01-2024
Associate of Applied Science - Medical Laboratory Technology
Beaufort County Community College
Washington, NC05-2015
Skills
- Data Analysis
- Information Security
- Problem-Solving Abilities
- Excellent Communication
- Troubleshooting and Diagnostics
- Storage Management
- Configuration Management
- System Troubleshooting
- Verifying Data Accuracy
- Advanced Clerical Knowledge
Affiliations
I am an avid reader of anything from articles to books. I am not a snob reader either. I love a variety of things including history, romance, DIY, home remedies, magazine articles, news articles, it just doesn't matter. If I see a interesting title, I'm in!
References
References available upon request.
Timeline
Medical Laboratory Technician
ECU Health (Beaufort Campus)
03.2016 - 07.2022
Office Administrator
Air Care Heating and Air Conditioning
10.2006 - 05.2008
Assistant Manager
KFC
01.1995 - 10.2006
MyComputerCareer.com
Associate of Applied Science - Medical Laboratory Technology
Beaufort County Community College