Donna Jansen
Billings,USA
Summary
Results-driven healthcare management professional with over 24 years of leadership expertise across long-term care, assisted living, home health agencies, and corporate compliance. Proven track record in program coordination, policy development, and ensuring regulatory compliance, successfully securing Joint Commission Accreditation for multiple facilities. Skilled in leading multidisciplinary teams, managing large patient populations, and implementing performance improvement initiatives. A goal-oriented, detail-driven problem solver dedicated to enhancing quality of care, optimizing operational efficiency, and maintaining organizational compliance.
Overview
34
34
years of professional experience
Work History
Vice President of Corporate Compliance
Spring Arbor Senior Living
01.2023 - 05.2025
- Led comprehensive litigation management, ensuring swift resolution and strict adherence to legal and regulatory standards.
- Orchestrated license renewals across multiple jurisdictions, maintaining seamless compliance and operational continuity.
- Designed and executed robust policies and procedures for the Quality and Education Department, driving excellence in care standards and regulatory compliance.
Vice President of Corporate Compliance
Foster Senior Living
09.2018 - 12.2022
- Spearheaded state survey readiness across 23 communities in 8 states, ensuring compliance with regulatory standards and achieving successful inspection outcomes.
- Developed and executed comprehensive policies and procedures for newly acquired communities, driving operational excellence and regulatory alignment.
Director of Access Home Health
Springfield
08.2015 - 08.2018
- Led a high-performing home health agency with a 75-80 patient census, ensuring exceptional patient care and operational excellence.
- Oversaw clinical operations, optimizing workflows to maximize efficiency and service quality.
- Directed staff recruitment, development, and retention to build a skilled, motivated team.
- Implemented rigorous quality assurance and compliance programs to meet and exceed regulatory standards.
- Spearheaded performance improvement initiatives, driving continuous improvement in patient outcomes and service delivery.
Performance Improvement Nurse
Foster Senior Living
12.2009 - 07.2015
- Led performance improvement initiatives across six senior living facilities, driving exceptional care quality and operational excellence.
- Executed comprehensive audits and assessments to identify opportunities for process optimization and compliance enhancement.
- Delivered targeted staff training programs to elevate clinical skills, foster best practices, and ensure regulatory adherence.
- Developed and implemented robust policies and protocols to standardize care delivery and improve resident outcomes.
- Monitored key performance indicators to track progress, ensure continuous quality improvement, and sustain high standards of care.
Chief Executive Officer
Ozark Mountain Consultants Engineers & Surveyors, Inc.
01.2001 - 12.2009
- Led end-to-end daily operations and financial management for a premier civil engineering and land surveying firm, ensuring operational excellence.
- Developed and executed strategic plans and budgets to accelerate growth, maximize profitability, and enhance scalability.
- Implemented process optimizations to boost efficiency, elevate client satisfaction, and improve service delivery standards.
- Inspired, motivated, and cultivated a high-performance team, fostering a culture of collaboration, innovation, and excellence.
Director of Nursing
ManorCare
03.2000 - 10.2000
- Directed nursing care services for a 200-bed skilled nursing facility, overseeing clinical operations and ensuring regulatory compliance.
- Led a team of nursing professionals to deliver high-quality patient care and achieve operational objectives.
Staff Development Coordinator
Oxford Health Care
03.1999 - 03.2000
- Developed and implemented comprehensive staff development programs to enhance skills and foster continuous learning.
- Led engaging orientation and ongoing training initiatives, boosting employee competency and retention.
- Streamlined recruitment, interviewing, and onboarding processes to attract and secure top-tier registered nurse talent.
- Ensured the assembly of a high-performing, compliant, and patient-centered clinical team through strategic hiring practices.
Director of Performance Improvement
Foster Senior Living
01.1996 - 12.1998
- Led quality assurance initiatives across 11 skilled nursing, 8 assisted living, and a 21-county home health network, driving operational excellence.
- Delivered strategic clinical oversight for 1,200 patients, optimizing care delivery and patient outcomes.
- Managed a multidisciplinary team of 19 administrative professionals and 12 Directors of Nursing, fostering a culture of compliance and continuous improvement.
Director of Nursing
Foster Senior Living
01.1995 - 08.1996
- Led nursing operations for a 100+ bed skilled facility, driving excellence in patient care and operational performance.
- Developed and executed innovative policies to optimize patient outcomes and ensure full regulatory compliance.
- Fostered a culture of clinical excellence, staff engagement, and continuous improvement.
- Streamlined workflows to enhance efficiency, reduce costs, and elevate service quality.
- Collaborated with multidisciplinary teams to deliver patient-centered care and achieve organizational goals.
Registered Nurse, Medical Intensive Care Unit
St. John's Health Center
01.1991 - 12.1995
- Provided high-acuity critical care nursing in a medical intensive care unit, delivering exceptional patient care in a fast-paced environment.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
Education
Bachelor of Science - Nursing, BSN
Southwest Baptist University
Diploma in Nursing - RN
St. John's School of Nursing
01.1993
Skills
- Healthcare Management and Leadership
- Regulatory Compliance and Accreditation
- Policy and Procedure Development
- Performance Improvement and Quality Assurance
- Strategic Planning and Budget Management
- Team Leadership and Staff Development
- Critical Care Nursing, Certified
- Nursing Home Administrator
LANGUAGES
English
Timeline
Vice President of Corporate Compliance
Spring Arbor Senior Living
01.2023 - 05.2025
Vice President of Corporate Compliance
Foster Senior Living
09.2018 - 12.2022
Director of Access Home Health
Springfield
08.2015 - 08.2018
Performance Improvement Nurse
Foster Senior Living
12.2009 - 07.2015
Chief Executive Officer
Ozark Mountain Consultants Engineers & Surveyors, Inc.
01.2001 - 12.2009
Director of Nursing
ManorCare
03.2000 - 10.2000
Staff Development Coordinator
Oxford Health Care
03.1999 - 03.2000
Director of Performance Improvement
Foster Senior Living
01.1996 - 12.1998
Director of Nursing
Foster Senior Living
01.1995 - 08.1996
Registered Nurse, Medical Intensive Care Unit
St. John's Health Center
01.1991 - 12.1995
Diploma in Nursing - RN
St. John's School of Nursing
Bachelor of Science - Nursing, BSN
Southwest Baptist University
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