Donna Jenkins
Royal Oak,MI
Summary
Dynamic Accounting Manager with extensive experience at @Properties, excelling in commission payment processing and financial reporting. Proven track record in policy documentation and staff training, enhancing team performance and compliance. Adept at delivering accurate forecasts and fostering strong relationships with agents and vendors, driving operational success.
Overview
21
21
years of professional experience
Work History
Accounting Manager
@Properties
Birmingham, MI
08.2024 - 08.2025
- Managed agent commission payments and daily deposit reconciliation
- Oversaw hiring and training of accounting staff
- Administered monthly billing, collections, and ACH/credit card processing
- Designed and revised agent compensation plans
- Reviewed Nacha files for compliance
- Processed A/P invoices and issued checks
- Authored accounting policies and procedures
- Approved commission payments, issued wires, and processed escrow returns
- Audited LARA agent list for accuracy
- Delivered weekly income forecasts and monthly financial reports to leadership
- Performed monthly bank reconciliations
- Created agent welcome packet introducing accounting team and procedures
- Served as liaison with Lone Wolf and Earnest platforms
- Processed and filed agent 1099’s
Accounting & Administrative Supervisor
Coldwell Banker Weir Manuel / Coldwell Banker Realty
09.2009 - 08.2024
- Approved and processed agent commission payments
- Managed escrow accounts and ensured file compliance
- Acted as liaison with title companies and software vendors (Profit Power, Skyslope)
- Verified agent income and compensation plan levels
- Led implementation of transaction-based software systems
- Hired and trained office administrators across multiple locations
- Maintained and updated real estate forms and agent packets
- Processed and filed agent 1099s annually
Accounting Specialist
Coldwell Banker Schweitzer
Troy, MI
09.2008 - 09.2009
- Processed closings and agent payments
- Daily bank deposits
- Reconciled escrow and commission bank deposits
- Issued escrow checks
Office Administrator
Coldwell Banker Schweitzer
Troy, MI
06.2005 - 09.2008
- Managed listings, pending transactions, closings, and earnest money deposits
- Reviewed files for compliance and supported recruiting efforts
- Trained new agents and administrative staff
Receptionist
Coldwell Banker Schweitzer
Troy, MI
06.2004 - 06.2005
- Updated MLS listings and scheduled appointments via ShowingTime
- Provided administrative support to agents and managers
Education
Bachelor of Science - Marketing and Management
Davenport University
Warren, MI06-1992
Skills
- Commission payment processing
- Monthly billing administration
- Financial reporting
- Tax compliance management
- Policy documentation
- Staff training and development
Timeline
Accounting Manager
@Properties
08.2024 - 08.2025
Accounting & Administrative Supervisor
Coldwell Banker Weir Manuel / Coldwell Banker Realty
09.2009 - 08.2024
Accounting Specialist
Coldwell Banker Schweitzer
09.2008 - 09.2009
Office Administrator
Coldwell Banker Schweitzer
06.2005 - 09.2008
Receptionist
Coldwell Banker Schweitzer
06.2004 - 06.2005
Bachelor of Science - Marketing and Management
Davenport University
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