Donna Johnson
Gray,TN
Summary
Proactive and detail-oriented Receptionist with a proven track record at Mountain Empire Eye Physicians, excelling in organization and time management. Demonstrated ability to enhance office operations through meticulous attention to detail, a service-oriented mindset, and effective supply management. Skilled in building relationships and improving office efficiency, contributing to a positive and professional workplace environment.
Overview
10
10
years of professional experience
Work History
Receptionist
Mountain Empire Eye Physicisns
10.2000 - 06.2007
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Receptionist
John Wilson Eye Clinic
04.1997 - 10.2000
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Graduated - Business
Science Hill High School School
Johnson City, TN06.1972
Skills
- Organization skills
- Time Management
- Service-oriented mindset
- Performance Improvement
- Supply Management
- Office supply inventory control
- Positive and professional
- Meticulous and organized
- Calm Demeanor
- Courteous and Professional
- Relationship Building
Timeline
Receptionist
Mountain Empire Eye Physicisns
10.2000 - 06.2007
Receptionist
John Wilson Eye Clinic
04.1997 - 10.2000
Graduated - Business
Science Hill High School School
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