Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Donna Kanniard

Point Pleasant,WV

Summary

Results-driven office assistant excels in any position or environment using solid skills and past experience. Collaborates with others to meet deadlines and goals. Communicates effectively with co-workers and customers. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.

Overview

22
22
years of professional experience

Work History

Housekeeper

Pleasant Valley Healthcare Center
04.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Environmental Services Housekeeper

Pleasant Valley Nursing And Rehabilitation
02.2020 - 04.2023
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.

Housekeeper

Pleasant Valley Nursing And Rehabilitation
11.2014 - 02.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Activities Asst.

Pleasant Valley Nursing And Rehabilitation
09.2001 - 09.2014
  • Engaged residents through events, small groups, and personal attention.
  • Provided emotional support and companionship to improve quality of life for residents.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Scheduled movies, entertainment, and other special events.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Assisted with physical therapy exercises to help residents regain strength and mobility.
  • Assisted with bathing, dressing and grooming, allowing residents to maintain independence and dignity.
  • Provided transportation to appointments and events to keep residents connected to community and allow access to necessary services.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Transported and escorted program participants to and from activities and on field trips.

Education

Office Management -

Southwestern Business College
Gallipolis, OH

High School -

Piketon High School
Piketon, OH

Skills

  • Commercial and Residential Cleaning
  • Health and Safety Compliance
  • Decision-Making Skills
  • Deep Cleaning Protocols
  • COVID-19 Safety Procedures
  • Replenish Supplies
  • Resident Support
  • Hospitality Management
  • Mobile Cart Operation
  • Mopping and Buffing Floors
  • Excellent Written and Oral Communication
  • Mobile Devices
  • Vacuuming and Sweeping
  • Team Support and Collaboration
  • Quality Assurance
  • Damage and Theft Reporting
  • Housekeeping
  • Guest Service and Support
  • Electronic Communication
  • Exceptional Communicator

Timeline

Housekeeper

Pleasant Valley Healthcare Center
04.2023 - Current

Environmental Services Housekeeper

Pleasant Valley Nursing And Rehabilitation
02.2020 - 04.2023

Housekeeper

Pleasant Valley Nursing And Rehabilitation
11.2014 - 02.2020

Activities Asst.

Pleasant Valley Nursing And Rehabilitation
09.2001 - 09.2014

Office Management -

Southwestern Business College

High School -

Piketon High School
Donna Kanniard