Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Donna Keller

Hildebran,NC

Summary

Driven professional with a proven track record at Home Delivery Service, adept in delivery tracking and maintaining high service standards. Skilled in merchandise inspections and expertly handling customer complaints, ensuring satisfaction and efficiency. Demonstrates exceptional multitasking abilities and a commitment to fostering positive relationships through clear communication.Very dependable and on time record with current employer.

Overview

16
16
years of professional experience

Work History

Delivery Coordinator

Home Delivery Service
02.2014 - Current
  • Inspected merchandise for damage and accuracy against order documents.
  • Data entry on all new orders we receive.
  • Regularly communicated with customers regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
  • Consulted with customers about delivery and order preparation requests.

Waitress

Paula’s Diner
09.2008 - 08.2014
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Education

East Burke High School
Icard NC
06.1987

Skills

  • Delivery Tracking
  • Complaint Handling
  • Schedule Coordination
  • Merchandise Inspections

Timeline

Delivery Coordinator

Home Delivery Service
02.2014 - Current

Waitress

Paula’s Diner
09.2008 - 08.2014

East Burke High School

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Donna Keller